Category Archives: Vending Machine Bill and Coin Validators

Bill Validator & Coin Mechanism Special

There’s little that is more frustrating as a vendor than being unable to receive your customer’s money.  And it’s equally as frustrating for customers wanting to purchase products from you machine! Your customer chooses an item or maybe two that they want from your machine but when they try to insert money, there is a jam or a faulty piece of equipment that prevents the sale. Old or unreliable coin mechanisms and bill validators simply aren’t worth keeping around. Vendnet’s Conlux Special gives you a good deal on replacing your coin mechanism or bill validator.

When you purchase a Conlux mech or Validator, Vendnet will accept ANY complete MDB mech or validator working or non-working for a credit to be issued upon receipt and inspection by Vendnet. Rebate form must be filled out completely and accompany the unit(s) you are returning for credit. Credit will not be given for unit(s) that are not accompanied by rebate form at the time of receipt by Vendnet. All units sent in to Vendnet for credit become the sole property of Vendnet and will not be returned. 

Units should be shipped to: 

Vendnet  

165 N 10th St 

Waukee, IA 50263 

Conlux is one of the most trusted and quality brands for bill acceptors and coin mechanisms in the vending industry. Their products are simple to use and highly reliable. Conlux offers 4-way bill acceptance and dual pellet sensing technology. 300 or 500 cash boxes with dual side entry doors are available as well. Call 1-877-4CONLUX(426-6589) or email conlux@vendnetusa.com for more information about this offer.

The Greenlite Cashless Solution to Increase Vending Machine Profits

GreenliteHeaderWhen it comes to boosting your profits, you will want to accept as many forms of payment as possible. Consumers who have the ability to pay according to various methods have a higher chance of becoming not only a customer, but a repeat one.

Did you know that one in five people don’t ever carry cash on them? That’s right, which means they can’t make a purchase if no other form of payment is offered; this ultimately lowers your profit potentials. Here are three important facts to remember to help you understand how valuable mobile payments are.

  • There are more than a billion transactions in the US each year that don’t involve cash.
  • Over the next few years, the transactions will increase by as much as 16 percent
  • Cashless workplace transactions total 27 percent on average, which is a 62 percent increase when compared to the past two years

With the Greenlite vending machine, you are able to customize your vending equipment so that multiple types of payment can be accepted. It also facilitates processes that reduce the costs of filling the equipment thanks to integrated remote reporting. Whether you have vending machines in your workplace or not, there are Greenlite services and equipment that can be extremely valuable to the overall profit levels. Once a cashless payment option is added to your vending machines, you will likely see a 15 percent increase.

Automated reporting allows you to receive alerts when maintenance needs to be performed on the vending machines. You will also enjoy being able to manage your vending machine transactions and payments online. Gone are the days of having to guess which products are selling best. Instead, you can track your vending data and then alter what they offer as needed.

If you’re looking for a vending machine maintenance service provider, please contact us today. We are ready to answer any and all of your questions related to the Greenlite cashless system.

In Need of Replacement Parts For Your Vending Machine? You’ve Come to the Right Source

vending machine service and repairYour vending machine is the bread and butter of your business, so you would want to ensure that it works appropriately for all of your customers. Customers love to have access of the foods, drinks and products that they need. They like to know that they can walk up to the vending machine, place their funds in it, and then have what they so desire. As a business owner, you can ensure that your customers stay delighted by having access to working vending machines. VendNet USA can ensure that you never have a moment that you are not providing top-notch services to your visitors and guests.

VendNet USA is a longstanding provider of vending machine parts, vending machine replacements and service. Certified technicians can come out and tend to the simplest vending machine repair needs. They are well-versed in vending machine maintenance and vending machine repairs. They can diagnose any issue you may be having, and they can make sensible suggestions to have your machine failure prepared in the quickest time frame. The best thing about VendNet USA specialists is that they are available 24 hours a day and seven days a week. That means your business does not have to lose money just because the machine breaks down after midnight. You can count on the Vendnet USA staff members to run to the rescue at any time.

Vendnet USA has a wide assortment of parts for various vending machines. You can speak with the vender for some of the products that go in the vending machines, as well. Coffee products are available from the company. You can order French roast coffee, Cappuccino and French Vanilla if your business requires you to have coffee in the morning for you guests.

The repair items and parts that you can find through VendNet USA vary. You can seek parts and products such as clamps, bushings, chains, fuses, fans, counters, gaskets and the like. One of the trained mechanics or technicians can install your parts, or you can order the parts without the installation. The company provides a reliable warranty on every part that you purchase from it. The president of the company also offers an extended warranty for three additional months to anyone who completes the lengthy warranty questionnaire. You can rest assured that the company will take care of you if something goes awry with the parts you have purchased.

Technical support is available at all times, as well. Additionally, the company provides you with the technical support that you need at all times. All you need to do is call the dedicated number and have your questions answered.

Vending Machine Service School: Get an Education in Vending Operations

VendNet USA Vending Machine Service SchoolHave you always dreamed of owning your own business? Interested in having a career that offers excellent hours, flexibility, and income? Have you considered joining other vending machine operators as an owner and operator? Are you a current owner who would like the ability to better service your own machines? If so, we have good news for you. Class is in session!

Vending Machine School: An Education in Vending

Vending machine maintenance is a critical component of a vending business. Vending machines, while extremely reliable, can fall victim to ordinary wear and tear. Occasional replacement of vending machine parts will be necessary for any owner. The ability to handle these situations yourself, rather than employing an outside service, will protect your profit margins and increase your satisfaction in a job well done.

VendNet USA, a leading provider of vending machines and vending machine parts, is offering a two-day service school special at its Des Moines, Iowa offices. Classes will include repairs to snack, cold drink, cold and frozen food, and hot drink machines. School will be in session the following dates:

  • April 20-21, 2016
  • July 20-21, 2016
  • October 19-20, 2016

To make a reservation contact, VendNet USA at 1-888-VENDNET. The course fee is $195.00 per person and includes educational materials and lunch. Other travel and accommodation expenses are not covered. Group accommodations have been arranged at Wildwood Lodge and daily transportation to class will be provided. To make lodging accommodations, contact Wildwood Lodge at 844-538-6564 and mention Wittern Group Services to receive the special group pricing. You may choose to make your own accommodations at a different hotel, but you will need to provide your own transportation to class each day.

Register for class at least three weeks ahead of time and receive a free bill validator or coin mech repair.

Whether you are new to vending or a veteran vending machine owner, our service school will enable you to decrease operating and maintenance costs, thus increasing your vending machine profits. Download a registration form and get registered today.

Avoiding Scams: Choosing the Right Vending Machine Manufacturer

Avoid Vending Machine Scam

Photo credit: http://www.dallasnews.com/

In recent vending machine news, reporter Dave Lieber described his experience with vending machine manufacturer and re-seller, Planet Antares. In 2010, Mr. Lieber attended a conference advertised as a “Free Franchise & Home Business Conference” in Texas. Lieber describes the hour-long Planet Antares sales pitch as “cunning.” When they unveiled the Office Deli vending machine, Lieber snapped a picture of the machine and, as a result, was immediately ejected from the conference and the hotel where he was staying. Six years after the conference, many of the cheaply made Office Deli vending machines are still in the original packaging, unused and unable to be sold by their disappointed owners.

How to Avoid Vending Machine Scams

Unfortunately, scams have long existed. From pyramid and Ponzi schemes to online phishing and identity theft, crooks are diligent in reinventing themselves so as to evade detection and punishment. No matter their guise, with some diligent work on your part, you can avoid the scammers and choose the right vending machine manufacturer. We have a few tips on how to see through a con and avoid a scam:

  • Work with a company with an established history. While some businesses can operate wholly online, a vending machine company is not one of them. Even a newer vending machine services company will have a physical location and home base. A company that has been around for years, or even decades, will have an established history of customer service.
  • Research the potential company — deeply. While a cursory Google search is a good place to start your research, it should not be the only tool you use. Look for actual news articles on your target company as well as tried and true consumer protection sites such as the Better Business Bureau to get a more accurate picture of the business.
  • Avoid companies who behave as if they have something to hide from you. A legitimate company is knowledgeable about and proud of their history. When a company seems like it is trying to hide something, it probably is.
  • Avoid overly aggressive salespeople. While successful salespeople are generally known for their customer oriented extroverted nature, those who are truly aggressive and badgering may be peddling an inferior product.
  • Visit or call on actual clients of the company. As always, when possible, the best reference is that of a current or former customer.

Working with VendNet USA

VendNet USA is a part of the larger company Wittern Group, which has been in business for over 80 years. We have an established history of customer service and excellence. We provide vending machine services and parts that will keep your machines operating at maximum efficiency. With a fully stocked parts department, we can provide fast, reliable shipping anywhere in the world. Our number one goal is to provide the best possible customer service to all of our customers whether they own one machine or one hundred vending machines. Contact us today to see how we can help you with your vending business.

Protect Your Vending Machine | Don’t Let a Robot Steal From It

Machines may not have risen up to destroy humanity as predicted in films like “The Terminator,” but make no mistake: they are definitely in the process of rising up to steal from our vending machines, with a little help from their human counterparts, too. One enterprising young French citizen has created a bold new type of robot that you should definitely be afraid of if you own, operate or generally depend on vending machines on a daily basis.

The Robot Thief

French YouTube star ioduremetallique has always had an interest in robotics and technology in general, but his recent postings show that he may have finally gone a bit too far. He invented a compact robot that, once inserted into a vending machine through the distribution slot, uses a levitating arm that essentially grabs a can of soda or other items and drops them down the vending machine – completely free of charge. He controls this robot via a gamepad, similar to the way your kids might control their Sony PlayStation.

Before you get too worried, let’s put things into perspective. Based on the sheer amount of time and money that he put into his creation alone, he would have to steal roughly 4,000 sodas (according to the experts at Vice.com) before he even approached any type of return on investment. He has indicated that he mainly started this little project just to see if he could, but the fact that he can is what has many vending machine providers worried.

Vending Machine Solutions

Even though would-be thieves are probably not going to start controlling an army of hugely expensive robots to steal the occasional free soda, it does underscore the importance of vending machine maintenance in general. If a vending machine is allowed to fall into a state of disrepair, it could suddenly be open to exactly this type of loophole. Vending machine repair in general is hugely important, not only to prevent against attacks from these types of robots, but also to close any software-related loopholes that may have been discovered since the machine went online. Inventory control software can also be used to alert you to a problem (like disappearing cans of soda, for example), allowing you to take steps to correct the issue as quickly as possible.

Between protecting your livelihood against people like ioduremetallique and continuing to maintain a high level of service for customers, to say that vending machine maintenance is important is something of an understatement.

The Importance of Proper Vending Machine Maintenance

Vending Machine Maintenance

The importance of proper vending machine maintenance is something that cannot be overstated enough. Not only do many businesses and organizations use vending machines as a reliable supplementary income, but many people depend on vending machines as an important part of their day at the same time. Medical vending machines help keep track of supplies moving in and out of a healthcare facility and therefore needs reliable vending. Even snack vending machines may be the necessary boost in energy that a student needs in between classes.

Vending Machine Service

When discussing vending machine maintenance, however, it’s important to pay attention to not just how often your machines are being serviced, but who is doing the service in the first place. In Salt Lake City, law enforcement officials recently released information about a man who they believed had broken into more than 40 different vending machines at grocery stores around the state. His activities stretched from West Jordan to Evanston to Cedar City and beyond.

The perpetrator most often targeted the types of vending machines that were situated in front of a grocery store rather than the machines which reside inside the store, due to the fact that he was less likely to be under some kind of surveillance. Detectives estimated that he obtained up to $350 from each incident and the total damage of his crime spree was over $33,000.

So how was this criminal mastermind able to target so many vending machines successfully? The answer is unfortunately simple: vending machine maintenance was contracted out to a third party at many of these businesses and employees just didn’t know who was supposed to be repairing them and when.

Because store employees had no idea how often their machines needed to be serviced or even what company was doing the servicing, this Utah man was able to cause $33,000 in damage and loss in just a few short months. This is just one example that underlines the point that vending machine repair and maintenance not only needs to be maintained regularly to keep things up and running, but to prevent criminals from taking advantage of a system.

The importance of proper vending machine maintenance is something that you should always be focused on. In addition to the fact that you want to make sure that all of your equipment is always functioning properly, failure to understand who is providing service or what they’re doing could lead to disastrous results – as over 40 vending machine owners in Salt Lake City recently discovered. These are the types of mistakes that you, your business and your customers cannot afford to make.

Ways to Prevent a Vending Machine From Taking Your Money Without Providing a Product

35586453_lAlmost everyone has lost money in a vending machine. You are thirsty or hungry for a snack and put your money in the slot. You may see a little waver of your item in the vending machine shelf, but it doesn’t drop. Your money is gone and you have nothing to show for it.

You may hit or kick the machine hoping to dislodge your item. You frantically push the coin return hoping to get your money back. Still nothing. All this hammering does is possibly damage the machine. There is also a risk that you can be seriously injured if you happen to dislodge the machine and it falls on you. On the other hand, there may be a way to prevent this frustration from happening again.

Advice to Customers

One secret to receiving your product and not losing your money lies in looking carefully at how the items are loaded in the machine before you make your selection. If the location of your item has one spiral, the front right corner of the package should fit in front of the spiral. If there are two spirals, the item should have both front corners in front of the spiral. If the corners are behind the spirals, the item will not get snatched and dropped into the tray.

Advice to Vending Machine Owners

If you are the owner of a vending machine, your customers may kick and hit and damage your machine when they lose their money and do not get their product. Some may even put an “Out of Order” note on the front of the machine which will lose you revenue as other potential customers walk away and do not buy anything.

Proper loading of the vending machine is vital to its functioning. Your employees or independent contractors who are charged with loading the machines must be sure to put the items in properly so the corners are aligned as they should be. If the loader is sloppy and puts the items in at an angle, your customers will lose their money, not get their product, possibly damage your machine and your vending machine business will lose revenue.

A Guide to Properly Stocking Your Vending Machine

23790142_lIn order to ensure your vending machine continues to earn money, stocking it regularly with new and sought after inventory is essential. A key to keeping your vending machine busy and profitable is knowing the proper stocking and maintenance procedures. The following information provides a guide to filling and maintaining your money-making vending machine.

The First Time Inventory

The most important fill is the very first one. The items you stock will either be well-received by the clients, or if there is quite a bit left when you return, you will know it is time to replace some of the items. It is a good idea to ask the owner of the vending machine location for preferred snacks that customers are most likely to purchase. While potato chips are typically popular, the store owner may have some other suggestions you never thought of. People are also more health conscious these days, so keep this in mind when stocking your inventory.

Arranging Your Vending Machine Inventory

It is important that you fill your vending machine with product and plenty of change in the change tubes. If a machine cannot give change, chances are your profits will fall significantly. When you stock your products, you should place smaller, lighter items at the front such as single serve soups, gum, and candy. Next, consider chip trays and then other nut and meat snacks. Also, try to keep most visible your best-selling items.

Maintaining Your Vending Machine

It is essential that you visit the vending machine frequently in order to provide needed maintenance. Be sure to check for any operational issues, such as error codes or blinking lights. Most machines provide diagnostic testing to provide you with information regarding overall vending machine operational health.

Also, check the coin mesh and bill collector to ensure they are plugged in and operating properly. If there is an issue you are unable to resolve yourself, you should call a technician. If necessary, the technician will provide you with the following services:

  • Software updates
  • Replacement of parts and components
  • Provide additional troubleshooting

Stocking your vending machine is definitely the bread and butter of your business. What you decide to put in the snack holders determines the amount of profit you can make. If you notice something does not sell well, it is at your discretion to change it and offer something more appealing. Remember, it may not make sense in the beginning to load two trays of chips, but for most vending machines these are top sellers, so you want to make sure you don’t run out. Keeping the tips here in mind will help ensure your vending machine remains profitable.

Our Conlux Bill Validator, Service Centers and Finance Options

Vending machine owner operators understand that their machine is their 24/7 storefront. They rely on these machines to be up and running 100 percent of the time to serve every customer, every time, no matter the denomination in the customer’s pocket. No one wants to lose out on a sale because their machine will only accept one denomination or worse yet, because the bill validator is out of service. When considering vending machine parts, particularly currency validators, the Conlux Bill Validator should be at the top of your list.

Why Choose the Conlux Bill Validator?

conlux 2Simplicity and flexibility are the hallmarks of the CV1000 Conlux Bill Validator. You can choose to accept bills from $1 to $20 at the push of a button while the validator remains conveniently installed in the vending machine. Programming updates are available with the use of a BPM (bill programming module) right in the field. The Conlux is simple to operate and highly reliable.

Features of the CV1000 Conlux Bill Validator:

  • Accepts bills from $1 to $20 at a 95 percent acceptance rate
  • Acceptance sensors utilize optical technology and boast dual pellet sensing
  • Accepts four different coupon options, including a secure low-cost option, which will allow you to market to a wider customer audience
  • Designed to clear the latest LCD screens on vending machines
  • Cashbox comes in 300 and 500 note capacities with dual side entries to allow easy access to the cashbox
  • Eliminate service calls for jammed bill acceptors

Servicing and Financing Your Conlux

Reduce your vending machine repair costs with our two year warranty on each Conlux Bill Validator. Our service centers are conveniently located throughout the United States. We provide a rapid response should you be in need of warranty or repair services. Upgrading to Conlux Bill Validators? Check out our easy financing option online for orders of 50 or more bill validators.