Category Archives: Vending Machine Manuals

A Guide to Properly Stocking Your Vending Machine

23790142_lIn order to ensure your vending machine continues to earn money, stocking it regularly with new and sought after inventory is essential. A key to keeping your vending machine busy and profitable is knowing the proper stocking and maintenance procedures. The following information provides a guide to filling and maintaining your money-making vending machine.

The First Time Inventory

The most important fill is the very first one. The items you stock will either be well-received by the clients, or if there is quite a bit left when you return, you will know it is time to replace some of the items. It is a good idea to ask the owner of the vending machine location for preferred snacks that customers are most likely to purchase. While potato chips are typically popular, the store owner may have some other suggestions you never thought of. People are also more health conscious these days, so keep this in mind when stocking your inventory.

Arranging Your Vending Machine Inventory

It is important that you fill your vending machine with product and plenty of change in the change tubes. If a machine cannot give change, chances are your profits will fall significantly. When you stock your products, you should place smaller, lighter items at the front such as single serve soups, gum, and candy. Next, consider chip trays and then other nut and meat snacks. Also, try to keep most visible your best-selling items.

Maintaining Your Vending Machine

It is essential that you visit the vending machine frequently in order to provide needed maintenance. Be sure to check for any operational issues, such as error codes or blinking lights. Most machines provide diagnostic testing to provide you with information regarding overall vending machine operational health.

Also, check the coin mesh and bill collector to ensure they are plugged in and operating properly. If there is an issue you are unable to resolve yourself, you should call a technician. If necessary, the technician will provide you with the following services:

  • Software updates
  • Replacement of parts and components
  • Provide additional troubleshooting

Stocking your vending machine is definitely the bread and butter of your business. What you decide to put in the snack holders determines the amount of profit you can make. If you notice something does not sell well, it is at your discretion to change it and offer something more appealing. Remember, it may not make sense in the beginning to load two trays of chips, but for most vending machines these are top sellers, so you want to make sure you don’t run out. Keeping the tips here in mind will help ensure your vending machine remains profitable.

Despite Reports of Fraud, Apple Pay is Coming to 100,000 Coca-Cola Machines

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Currently, Coca-Cola accepts Apple Pay at more than 40,000 vending machines across the U.S. However, the company plans to expand the number of vending machines accepting Apple Pay to 100,000 by the end of 2015. Unfortunately, the horror stories of fraud within Apple Pay have left many people cautious about the use of near-field communications (NSF) devices in such machines. Reports of fraud in Apple Pay have left many wondering how fraud can be prevented when using the innovative payment option. However, the greatest error lies at the fault of bank verification processes and poor vending machine maintenance.

Banks and Apple Pay Verification

According to Micah Singleton of the Verge, Apple Pay data encryption has not yet been breached. However, bank verification methods are lacking in protecting personal information. In most cases, a bank will use a customer call as a verification method for the addition of a new credit or debit card to Apple Pay through ‘green and yellow” verification processes. During the initial phase of verification, or the “green path,” the bank receives and transmits personal identifying information about that person’s transaction history and other purchases. Afterwards, the bank calls the phone asking for the customer to provide the four numbers of his or her social security number. Unfortunately, the last four digits of a social security number are easily accessible to criminals who have stolen someone’s identity. As a result, the card gets added to a new Apple Pay account, and the information is taken. However, the use of Apple Pay at vending machines requires another level of security.

Importance of Proper Vending Machine Maintenance

Vending machines are usually located in unmonitored or “hidden” areas, and thieves have a notorious history of breaking into them. The NFC device within the machine allows for a new type of break in: a digital break in. In order to ensure thieves have not installed software or are accessing information gathered by the machine, vending machine manufacturers must create and adhere to a strict maintenance schedule. For example, the NFC device could be used to transmit credit card numbers to a nearby hacker; however, a diagnostic scan of the device would identify and remove such malware. Furthermore, vending machine parts, especially the NFC device, may need to be completely replaced as an added security.

As society moves towards a highly-integrated, digital world, the presence of criminals will only continue to grow. However, Coca-Cola’s decision to expand the use of Apple Pay in vending machines stands as testament to the security features of their machines and Apple Pay. Before placing blame on vending machine manufacturers or Apple for fraud, banks must improve their verification methods, and vending machine manufacturers must ensure machine maintenance schedules do not falter.

Photo Source: http://www.coca-colacompany.com/innovation/100-000-coke-vending-machines-in-north-america-will-accept-apple-pay-by-year-end

Full Time Retiree Finds Part-Time Success in the Vending Industry

LTF_nful_1_28_vending02When Georgia resident Marty Lock retired from a lifetime of working in the telecommunications field, he refused to take on the normal role of retiree. He was anxious to continue working, but at his own pace and direction. He began a new venture, called Oasis Vending, in 2009 thinking that starting a vending machine business could be a satisfying part-time career for him.

His father, a full-time firefighter, operates a similar business, so Lock was already familiar with the ins and outs of operating a vending machine business of his own.  He started with three machines that dispense standard beverages and others that include microwaveable entrees. He has paid as little as $700 for a used vending machine and as much as $10,000 for another.

Lock credits his success to keeping things simple. He doesn’t have any contracts with vending machine manufacturers. This means he is responsible for any vending machine repair issues that arise, but at the same time he retains full control over the product in his machines. He also has very short term, 30-day non-binding agreements with the locations where his machines are placed. This arrangement works well for Lock and for his clients. According to Lock, “Most of them are just concerned with you taking care of the machine and responding to any issues that arise, if people don’t get their product.” Lock said that his most profitable machines are located in hotels. These vending machines produce the greatest revenues during conventions and seminars when customers are looking for a cold drink, hot coffee, or a quick snack between sessions.

Though it can initially be costly, Lock sees great value in retrofitting vending machines to accept debit and credit cards. According to Lock, “when you have a vending machine that will take a credit card, it increases the sales by 178 percent.”  Lock sees less value in the newer software that allows owner operators to remotely track their machine’s inventory and sales. He prefers a simple spreadsheet to keep track of his data, but admits that other owners are getting real-time data on their vending machines delivered straight to their laptops and smartphones.

Lock has become a huge proponent of the vending machine business due to the availability of reasonably priced equipment and repairs as well as the solid revenue margins offered by the business. According to Lock, “I tell people if I was a younger man, I’d seriously consider doing this full time.

Get a Degree in Vending Machine Repair For a Lucrative Career

Service-SchoolMore than 28 million businesses exist in the United States according to the number of business IRS returns. Many of those businesses have a vending machine on at least one floor of their buildings. The high number of businesses with vending machines provides an unlimited amount of potential for people who know how to install and fix such machines. Furthermore, the businesses that do not have machines may change their minds and order new machines in the future. Vending machine technician is a promising career that can be quite beneficial for a person who takes the necessary courses.

What Is a Vending Machine Technician?

A vending machine technician’s primary goal is to analyze and diagnose vending machine issues and fix them for their clients. However, a technician installs and stocks vending machines, as well. The person may have some jobs that require him or her to work with game machines or some music machines that are not the standard drink or snack machines. Nevertheless, a vending machine repair person must have a certain level of education before he or she can take on such a job.

What Kind of Education Does a Vending Machine Technician Need?

A technician will have to have some experience with electronics. The person will need to have strong critical thinking skills and time management skills, as well. Anyone can learn the mechanics of fixing a vending machine, but not everyone has enough patience and organizational skills to do the job. An interested person may want to pick up a course to develop skills in vending machine repair and maintenance. Vending machine technicians have physically demanding jobs, but their rewards can be quite fulfilling.

Where to Get Vending Machine Education

Vendnet USA is a company that thrives on educating potential vending machine technicians. The company offers a two-day course for people who aspire to be vending machine technicians. The two-day course teaches prospective repair persons how to troubleshoot a machine. These people will learn how to keep a machine in optimal condition at all times. New venders can learn about cold vending machines, snack machines, drink machines, frozen food machines and hot drink machines. The course can be quite helpful for someone who is looking to break into the field of repairing vending machines.

Any interested party can contact the company to schedule a consultation about the class. A representative will be able to discuss the course in-depth and see whether it is a good fit for the candidate. The job is a promising career for people who like traveling and working with electronic parts. A multitude of opportunities are available for people who would like to become vending machine technicians.

The Importance of Maintaining Condom Vending Machines

IMG_20141201_145613With more than 35 million people in the world living with the AIDS virus, unsafe sex prevention is imperative. Business owners should implement condom vending machines inside of organizations such as hotels, motels and other institutions where people can be exposed to the disease. The fight against the disease needs to be maintained at all times. Therefore, establishments that have these machines must keep them maintained. A defunct condom machine does not prevent sexually transmitted diseases from spreading in the least.

Vending machine maintenance is necessary any time a building owner notices a blinking light. A vendor who notices an error code will need to request vending machine repairs, as well. Vending machine companies carry the vending machine parts that are necessary to get a machine back to pristine functionality. Maintaining a machine only requires regular inspections and contact with a specialist. The building administrator will want to monitor the machine closely for depleting products, as well. Condoms that have depleted to a bare minimum stash will need to be refilled so that no person misses the opportunity to use one. A condom machine is one of the most important pieces of machinery to have.

Promoting Sex vs. Preventing Disease Transmission

Some teens and adults will have sex whether they have a condom available or not. The responsibility of protecting people from the disease is up to each business owner who knows that such activities may occur within the establishment or outside of the establishment. Condom machines can be setup in a variety of locations such as movie theaters, gas stations, bars, clubs and more. Not only would they protect the patrons from engaging in unsafe activities, but also the vendors and the building owners can earn money, which should be a secondary goal.

Getting Vending Machine Repairs

Someone within the building should be in charge of keeping an eye on the machine for a possible vending machine repair. The vendor will want to check each machine at least once a week to ensure that the products are stocked. The client can call the vending machine company if something goes wrong with the machine. Error codes are the first sign of a necessary repair. Other signs of the need for a vending machine repair are money failing to dispense into the machine and items being stuck in the machine. The machine may need a simple adjustment, or the vendor may need to stack the items in a different order.

In the worst case, the vending machine may require technical assistance. Keeping the number to a reliable repair firm is the best way to prevent machines from becoming defunct. The goal of keeping a condom machine operational is to keep the numbers of AIDS cases from increasing.

Source: http://www.iamin.in/en/bhubaneswar/news/defunct-condom-vending-machines-capital-hospital-bhubaneswar-47519

How To Service Your Vending Machine

vending machine service and repairOne of the great things about an investment in a vending machine is its potential to generate a return 24/7 without direct supervision. However, to produce that revenue, any vending machine must be in top operating condition.

A frustrated and disappointed customer will walk away from a malfunctioning machine without leaving their money in it. This means lost revenue and, potentially, more damage to a machine, especially if it keeps the money without vending the product.

Taking Care of Business

A successful commitment to the vending business carries with it a commitment to taking care of maintenance and vending machine repairs in a timely manner. Whether the machine is in place for employee morale or part of a large route, customers expect it to work correctly every time, all the time.

It is also a simple fact that proper maintenance helps avoid more expensive repairs and problems over the long-term. Stocking the right coffee vending machine parts is part of the management approach that makes it possible to achieve the highest possible return on every machine.

If only 5 percent of a 350 machine route routinely loses two or more days of sales because of an out of stock vending machine part, those missing parts will cost thousands in annual revenue and related profits. Likewise, failing to provide required soda vending machine repair in a timely manner will often cost several times the cost of inventorying basic replacement parts.

The Economics of Uptime

The simple fact of the vending machine business is the higher your total machine uptime, the greater the turns and profits. The larger the number of machines serviced, the more significant this number becomes.

Every vending machine operator will benefit from a simple analysis of what it takes in operating costs to maximize uptime. Such an analysis will help justify the costs of:

  • Sending personnel to school for training maintenance and repair procedures
  • Keeping a sufficient inventory of high-risk parts in stock at all times
  • Enforcing a rigorous preventative maintenance program
  • Keeping operating and maintenance manuals accessible
  • Making sure customers know how to provide notification of an operational problem

Other important aspects of maintaining a high level of service for vending machines are to ensure all new products are registered properly and clear lines to the right technical support resources are maintained.

Modern vending machines are increasingly sophisticated devices that can provide long and durable service. However, as with every electrical and mechanical resource, problems are a fact of life. Working to minimize those problems and responding promptly when they do occur are two basic priorities of the vending machine business.

Water Vendor 3551 Vending Machine Manual

Water Vendor 3551 Vending Machine ManualLooking for a manual for your vending machine? Here at VendNet USA, we’ve made it easy to find the manual you need. Whether you need to service your machine or figure out which part needs replacing, we’ve got you covered. 

Click here to view the manual the Water Vendor 3551 (water and drink vending dispenser). 

Can’t find the manual you’re looking for? Give us a call at 1-888-VENDNET. 

Vending Self Service Manuals Keep Your Machines Working Well

Vending machine manuals are a crucial part of your gear when you are maintaining a crew of vending machines. Yet they are also one of the easiest items to misplace, and if you buy a used machine you may not receive one to begin with. If you need to service your vending machine, but realize that the manual is nowhere to be found, VendNet USA can help.

Here at VendNet USA, we offer a large selection of self-serve digital vending machine manuals that you can download directly onto your computer or mobile device. We carry manuals for snack, drink and combo vending machines among many others. This means that you can get the information you need when you need it, even if you discover the need while in the field. 

Don’t let a misplaced manual keep you from getting use of your vending machine. Get the vending machine manuals you need right to your tablet or computer with the help of VendNet USA. Click here to browse our selection or give us a call at 1-888-VENDNET.