Here are some helpful ways to fix jams in your coin mechanism and bill acceptor.
Here are some helpful ways to fix jams in your coin mechanism and bill acceptor.
You may be a new vending operator, or just need a refresh on vending machine maintenance – the key to a properly functioning vending machine is preventative maintenance, here we have 4 tips that will give you peace of mind now, and in the future:
Keep It Powered
It may seem simple, but we see this a lot. Sometimes you think your vending machine just stopped working, and when we come out for a service check, it’s simply not plugged in. Many machines have some sort of control board in them. Make sure your machines are plugged into an electrical outlet so they function properly. You can always reset your circuit breaker if the outlet isn’t working. Check the connections to all of the vending components, as they can get loose.
Keep It Clean
Your vending machine, is beyond anything, a machine – and machines need to stay clean in order to function properly for extended periods of time. Keep the pathways for the bill validator and coin mechanism clean to ensure proper function. Always retest the machine before leaving it. Keep the refrigeration system clean. You can use air or even a brush to keep the lint out of the refrigeration unit area.
Keep It Primed
When setting up new products in your machine, you must prime each selection. Priming is the action of testing a new selection in your machine until it is ready to be vended. During this process it helps to keep your machine level.
Keep It Priced Right
A common complaint from vending customers is that the pricing is not set up correctly. Take the time to set the price in accordance with the correct product in your machine. It is helpful to test each new selection and product as well. This will help limit the number of service calls you will have to make.
Overall, the vending machine business is fascinating, with lots of opportunity for growth. Take the time to make preventative measures in your vending business.
When it comes to boosting your profits, you will want to accept as many forms of payment as possible. Consumers who have the ability to pay according to various methods have a higher chance of becoming not only a customer, but a repeat one.
Did you know that one in five people don’t ever carry cash on them? That’s right, which means they can’t make a purchase if no other form of payment is offered; this ultimately lowers your profit potentials. Here are three important facts to remember to help you understand how valuable mobile payments are.
With the Greenlite vending machine, you are able to customize your vending equipment so that multiple types of payment can be accepted. It also facilitates processes that reduce the costs of filling the equipment thanks to integrated remote reporting. Whether you have vending machines in your workplace or not, there are Greenlite services and equipment that can be extremely valuable to the overall profit levels. Once a cashless payment option is added to your vending machines, you will likely see a 15 percent increase.
Automated reporting allows you to receive alerts when maintenance needs to be performed on the vending machines. You will also enjoy being able to manage your vending machine transactions and payments online. Gone are the days of having to guess which products are selling best. Instead, you can track your vending data and then alter what they offer as needed.
If you’re looking for a vending machine maintenance service provider, please contact us today. We are ready to answer any and all of your questions related to the Greenlite cashless system.
Your vending machine is the bread and butter of your business, so you would want to ensure that it works appropriately for all of your customers. Customers love to have access of the foods, drinks and products that they need. They like to know that they can walk up to the vending machine, place their funds in it, and then have what they so desire. As a business owner, you can ensure that your customers stay delighted by having access to working vending machines. VendNet USA can ensure that you never have a moment that you are not providing top-notch services to your visitors and guests.
VendNet USA is a longstanding provider of vending machine parts, vending machine replacements and service. Certified technicians can come out and tend to the simplest vending machine repair needs. They are well-versed in vending machine maintenance and vending machine repairs. They can diagnose any issue you may be having, and they can make sensible suggestions to have your machine failure prepared in the quickest time frame. The best thing about VendNet USA specialists is that they are available 24 hours a day and seven days a week. That means your business does not have to lose money just because the machine breaks down after midnight. You can count on the Vendnet USA staff members to run to the rescue at any time.
Vendnet USA has a wide assortment of parts for various vending machines. You can speak with the vender for some of the products that go in the vending machines, as well. Coffee products are available from the company. You can order French roast coffee, Cappuccino and French Vanilla if your business requires you to have coffee in the morning for you guests.
The repair items and parts that you can find through VendNet USA vary. You can seek parts and products such as clamps, bushings, chains, fuses, fans, counters, gaskets and the like. One of the trained mechanics or technicians can install your parts, or you can order the parts without the installation. The company provides a reliable warranty on every part that you purchase from it. The president of the company also offers an extended warranty for three additional months to anyone who completes the lengthy warranty questionnaire. You can rest assured that the company will take care of you if something goes awry with the parts you have purchased.
Technical support is available at all times, as well. Additionally, the company provides you with the technical support that you need at all times. All you need to do is call the dedicated number and have your questions answered.
Have you always dreamed of owning your own business? Interested in having a career that offers excellent hours, flexibility, and income? Have you considered joining other vending machine operators as an owner and operator? Are you a current owner who would like the ability to better service your own machines? If so, we have good news for you. Class is in session!
Vending machine maintenance is a critical component of a vending business. Vending machines, while extremely reliable, can fall victim to ordinary wear and tear. Occasional replacement of vending machine parts will be necessary for any owner. The ability to handle these situations yourself, rather than employing an outside service, will protect your profit margins and increase your satisfaction in a job well done.
VendNet USA, a leading provider of vending machines and vending machine parts, is offering a two-day service school special at its Des Moines, Iowa offices. Classes will include repairs to snack, cold drink, cold and frozen food, and hot drink machines. School will be in session the following dates:
To make a reservation contact, VendNet USA at 1-888-VENDNET. The course fee is $195.00 per person and includes educational materials and lunch. Other travel and accommodation expenses are not covered. Group accommodations have been arranged at Wildwood Lodge and daily transportation to class will be provided. To make lodging accommodations, contact Wildwood Lodge at 844-538-6564 and mention Wittern Group Services to receive the special group pricing. You may choose to make your own accommodations at a different hotel, but you will need to provide your own transportation to class each day.
Register for class at least three weeks ahead of time and receive a free bill validator or coin mech repair.
Whether you are new to vending or a veteran vending machine owner, our service school will enable you to decrease operating and maintenance costs, thus increasing your vending machine profits. Download a registration form and get registered today.
There is no question that LED lighting options are one of the most popular types of lighting used today. LED lights are efficient, bright and last longer than traditional options. This is why they are often seen used in homes, businesses, for street lamps and even in vehicles. One of the newest applications for LED lighting is in vending machines.
With vending machines popping up all over the place and vending machine services having to be called for bulb replacement often, a new option for lighting these machines has been developed. With LED lighting, the bulbs do not have to be replaced as often and ensure what is inside can be clearly seen – regardless of what time at day or night the machine is being used.
There are a number of benefits offered by using this lighting option, which include:
When you have successfully installed LED bulbs you will also not have to invest in as many service calls. This means when a vending machine needs to be worked on, it will not be the bulbs that have to be replaced; however, this will not minimize the need for other vending machine parts, which is something to keep in mind.
Also, since you are not having to call for service on the vending machine as often, you will not have to pay as much. This will save you quite a bit of time and money.
When you choose LED lights for your vending machine, they brighten the items that are inside and this will help to encourage them to make a purchase. When the vending machine is dark and the items are not able to be clearly seen, a person may be hesitant to actually make a purchase. As a result of this increased sales, the ROI on the LED lighting will be seen almost immediately.
When it comes to vending machines, takes some time to make sure yours is able to be used at all times, day and night, and that the cost of repairs and replacement bulbs is not excessive. If it is, then changing to LED bulbs may be the best solution for you and your bottom line.
Machines may not have risen up to destroy humanity as predicted in films like “The Terminator,” but make no mistake: they are definitely in the process of rising up to steal from our vending machines, with a little help from their human counterparts, too. One enterprising young French citizen has created a bold new type of robot that you should definitely be afraid of if you own, operate or generally depend on vending machines on a daily basis.
The Robot Thief
French YouTube star ioduremetallique has always had an interest in robotics and technology in general, but his recent postings show that he may have finally gone a bit too far. He invented a compact robot that, once inserted into a vending machine through the distribution slot, uses a levitating arm that essentially grabs a can of soda or other items and drops them down the vending machine – completely free of charge. He controls this robot via a gamepad, similar to the way your kids might control their Sony PlayStation.
Before you get too worried, let’s put things into perspective. Based on the sheer amount of time and money that he put into his creation alone, he would have to steal roughly 4,000 sodas (according to the experts at Vice.com) before he even approached any type of return on investment. He has indicated that he mainly started this little project just to see if he could, but the fact that he can is what has many vending machine providers worried.
Vending Machine Solutions
Even though would-be thieves are probably not going to start controlling an army of hugely expensive robots to steal the occasional free soda, it does underscore the importance of vending machine maintenance in general. If a vending machine is allowed to fall into a state of disrepair, it could suddenly be open to exactly this type of loophole. Vending machine repair in general is hugely important, not only to prevent against attacks from these types of robots, but also to close any software-related loopholes that may have been discovered since the machine went online. Inventory control software can also be used to alert you to a problem (like disappearing cans of soda, for example), allowing you to take steps to correct the issue as quickly as possible.
Between protecting your livelihood against people like ioduremetallique and continuing to maintain a high level of service for customers, to say that vending machine maintenance is important is something of an understatement.
VendNet USA’s parent company, The Wittern Group, joins 153 companies who have signed the American Business Act on Climate Pledge in their support for action on climate change.
DES MOINES, IOWA – December 7, 2015 – VendNet USA, announces The Wittern Group’s commitment to the American Business Act on Climate Pledge. The official announcement from the White House highlights the commitments from 73 companies, including The Wittern Group, from across the American economy that are joining the American Business Act on Climate Pledge. With this announcement, a total of 154 companies will have signed the Pledge. These companies have operations in all 50 states, employ nearly 11 million people, represent more than $4.2 trillion in annual revenue, and have a combined market capitalization of over $7 trillion.
By signing the American Business Act on Climate Pledge, The Wittern Group is voicing support for an outcome that takes a strong step forward toward a low-carbon, sustainable future at the COP21 Paris climate negotiations. As a part of this Pledge, The Wittern Group is demonstrating an ongoing focus on climate action by committing to:
“Sustainability is an important initiative for VendNet USA and The Wittern Group as we look to grow our business while remaining agile amid a changing environmental landscape,” commented Heidi Chico, CEO of The Wittern Group and NAMA Board Member. “By committing to the American Business Act on Climate Pledge, The Wittern Group, along with VendNet USA, is taking a leadership role by focusing on initiatives that will increase the profile of the vending industry and demonstrate our industry’s commitment to climate action.”
The Wittern Group is one of seven National Automatic Merchandising Association (NAMA) member companies that have committed to the American Business Act on Climate Pledge. NAMA is the association representing the $25 billion U.S. vending and refreshment service industry. These seven companies demonstrate an ongoing commitment to climate action and to voice their support for a strong outcome at the Paris climate negotiations.
“The Wittern Group recognizes that delaying action on climate change will be costly in economic and human terms, while accelerating the transition to a low-carbon, sustainable economy will produce multiple benefits with regard to economic growth, public health, and the wellbeing of the global environment,” commented Heidi Chico, CEO of The Wittern Group and NAMA Board Member. “The Wittern Group is proud to be a small but integral part in addressing climate change and through this Pledge has committed to ambitious, yet achievable, goals to reduce greenhouse gas emissions and utilize clean energy alternatives.”
About The Wittern Group
Founded in 1931 by F.A. Wittern Sr., The Wittern Group provides a full range of products and services to meet all vending needs including design, manufacturing, financing, national and international sales, re-manufacturing programs, parts, and support services. The Wittern Group is structured to help people succeed in vending. www.wittern.com
Contact: Heidi Chico // Tel: +1 (515) 271.8425 // E-mail: firstname.lastname@example.org
When cold weather sets in, people want to drink more coffee and other hot beverages. When the usage of the coffee vending machine increases, more stress is put on the machine that can make it break down completely or work unreliably and that makes customers and machine owners unhappy.
Vending machine repair can seem like a shot in the dark for those who are not prepared. Who to call in your area, and can they be trusted? How to explain the problem? What if the machine needs parts? Where do you get them and what is a fair price? VendNet USA can solve those problems with vending machine parts that are on-site and shipped out right away, and by helping locate a vending machine specialist for part installation and vending machine repairs. A coffee vending machine, with its 21st century options of coffee, cappuccino, teas, and many other hot beverages can only make money and keep people happy if it works properly.
VendNet USA is here to help keep vending machines with a variety of services:
Other services from VendNet USA:
VendNet USA is the solution for the vending machines that satisfy today’s coffee lovers.
Although these machines have been built tough, they are often abused by people in a hurry, and after a while, that abuse can add up. We have the technical expertise and the parts to help you get up and running in no time. If it’s a job you don’t want to try on your own, we’ll put you in contact with someone in your area that you’ll be able to count on to work on the job and get things up and running as soon as possible.
Whether you need parts to fix a machine yourself, manuals to know how to fix your machine, technical advice and assistance to help you decide if a self-repair is something you want to take on, or help in finding a qualified and reliable repairman to do the work for you, VendNet USA can help. With over 80 years in the vending industry, VendNet USA is available 24 hours a day, seven days a week with unbeatable online support and services.
When you think of a vending machine, you probably call to mind images of large units that dispense any number of sugary drinks or snacks. What you might not think about is a vending machine that dispenses clean drinking water on command, but that’s exactly what one vending machine manufacturer hopes to change. The Wittern Group is hoping that its new controlled dispensing solutions will prove so popular with people looking for clean drinking water that they could entirely replace water fountains in the near future.
The Benefits of Clean Water Machines
The benefits of a clean water vending machine are numerous, particularly as a public and environmental service. Not only are manufacturers hoping that they’ll replace water fountains, but also the need for bottled water in many major markets. Bottled water may be convenient, but it represents a number of environmental and material hazards that we cannot afford to ignore any longer.
Additionally, clean water vending machines may prove to be much more reliable than traditional bottle-filled machines. These machines are connected to the public water system, essentially guaranteeing that they will never “run out” of stock.
Steps to Obtain Approval
In order for a vending machine company to provide such water-related services to the public, however, a number of important steps are involved. Though requirements will vary slightly based on jurisdiction, the broader strokes are always the same. In Massachusetts, for example, any water vending machine will have to be first submitted to the Executive Office of Energy and Environmental Affairs in Boston for a lengthy review and approval process. A complete description of the new technology will need to be provided, documentation outlining all plumbing and schematics must be included and a copy of the operational and vending machine maintenance manual will also be necessary.
Third party approval will also be required by an agency that has been certified by the MassDEP, with the NAMA (National Automatic Merchandising Association) being just one of many examples. The site that the vending machine will be located at will have to be properly registered, as will the unit itself as a component of the public water system.
With advanced solutions such as these, vending machine repair becomes even more important. When a vending machine becomes your premier and trusted source for something as important as clean drinking water, fixing any issues and performing regular maintenance are even more essential to its continued survival than ever before. If these clean water vending machines continue to grow in popularity, the days of water fountains and even bottled water may very well be numbered.