Category Archives: Vending Machine Videos and Tutorials

Prepare Your Customers for Summer

With the hot summer months around the corner, your customers will be craving frozen sweet treats including ice cream and popsicles. This also means that more customers will be looking to possibly install new frozen vending machines or work on fixing their current machines. 

One of the major tasks that customers may need to do to their frozen vending machines is replacing the refrigeration unit on models 3532, 3576 and 3589. Walkthrough how customers can replace refrigeration units on their own by watching the video below.

https://www.youtube.com/watch?v=Yh0tDZ4_1Ok

To find out more about Vendnet and our services, give us a call at 888-836-3638.

Go Cashless with Greenlite

COVID-19 has taken a toll on industries across the world and the vending industry is no exception. To combat these headwinds, some vending companies are turning to technology to bolster sales and increase efficiencies in their operations. One way to achieve this is to add cashless payment capabilities to your machines, such as Greenlite Cashless.

Greenlite Cashless gives consumers more flexibility to pay with their preferred payment method by allowing cashless payment options, in addition to cash and coin.

Aside from cashless payment capabilities, Greenlite also allows operators to manage their vending equipment anytime, anywhere, thanks to Greenlite’s Data and Reporting features.

To help you transition to Greenlite, we have put together a number of support videos, including how to install Greenlite to your machine.

For additional information on Greenlite Cashless, call Vendnet at 888-836-3638.

Set Your Business Up For Success

When it comes to setting up new combination vending machines, it is integral that everything is set up correctly from the very beginning. From learning how to receive your machine to power on your machine, fully understanding your merchandiser leads to a more profitable business. Learn what to look for when receiving your vending machine by watching the video below.

We want your vending business to be successful from the very beginning. For additional information or questions about your vending equipment, contact Vendnet at 1-888-836-3638.

End the Search for the Serial Number and Barcode on Your Machine

In order to ensure you are accessing the correct information on your vending machine, it is crucial that you know how to find the serial number and barcode. This information allows you to find the correct manual for your machine, as well as helps our service techs answer your questions as quickly and efficiently as possible.

The location of the serial number and barcode varies, based on the machine. To help narrow down the search of the serial number and barcode on your machine, watch the video below.

At Vendnet, we want to ensure that you know the inside and outside of your machine like the back of your hand. Discover more resources, such as manuals and videos, on our website or give us a call at 888-836-3638.

Are You Loading Your Products Correctly?

Each vending machine and each coil within a vending machine is different. This means that different sized products and products with different package form factors and shapes must be loaded differently. To find out more about how to properly load specific products within your vending machine, click the video below.

Vendnet has a variety of resources to ensure that you are taking proper care of your vending machine. This includes a video library, online manuals and an online parts catalog to order from. For more information, contact Vendnet at 888-836-3638.

Understanding Push-It

Push-It is a new tray delivery system that is an optional feature on many merchandisers. It gives operators the opportunity to increase product by vending larger, high margin products. It does not have any coils, so is allows for greater capacity per selection. With clear gates instead of coils, Push-It allows operators to display products without an obstructive view. 

Understanding your merchandiser is a crucial aspect of your vending business. If you have any questions about how your machine works, check out our extensive video library or give us a call at 1-800-833-4411.

Understanding Greenlite Alerts

One of the advantages of installing Greenlite on your machine is that it gives you data about all of your machines in one location, as opposed to going to each machine to receive that data. You have access to sales information and inventory data. It also alerts you about issues that your machine may be having, eliminating hours of frustration trying to diagnose an issue.

One alert you may run across is an alert regarding bills and coins. Don’t risk losing out on sales, just because your machine is jammed. The video below will walk you through how to access the alert information, what the alerts mean and how to fix the bill jam in your machine.

 

Another alert you may receive from Greenlite is an inventory alert. This is put in place to alert you when inventory in your machine is running low. You can decide when you receive this alert, whether it be when you are down to five products or when you are down to one. It all has to do with personal preference.

The final video will walk you through additional alerts you may receive from Greenlite. These include battery alerts, DEX alerts and temperature alerts. It also walks you through how to fix these issues.

If any other issue arises, whether it is with Greenlite or general vending problems, check out our extensive video library or contact us at 888-836-3638.

Loading Your Snack Machine

Knowing how to properly load snacks in your vending machine is essential for your machine to run smoothly. Items that are not loaded correctly can become caught in the coils and lead to unhappy customers. We have put together the video below to help you learn how to load bagged items in your vending machine.

 

VendNet has a library of videos to help you learn the ins and outs of your machine, including additional videos to help you properly load your vending machine. If you have additional questions, give us a call at 1-800-833-4411 or email us at service@vendnetusa.com.

Greenlite Cashless System

Equipping your vending machine to receive cashless payments from credit cards and mobile phones is a no-brainer.  The Greenlite Cashless System not only allows you to receive cashless payments from credit cards and mobile phones, it also helps you organize your machines and keep track of payments and inventory. This video explains the Machine Sales page for a Greenlite account.

This tutorial video details how to set up Customers and Locations for your Greenlite Cashless System.

If you need any technical assistance with your vending machine or have more questions about Greenlite please contact Vendnet USA at 1-800-833-4411.