Tag Archives: vending machine parts

The Bill Validator Your Business Needs

When it comes to your vending business, Vendnet is your one-stop source for technical support, service and vending parts. Our parts department is dedicated to providing quick, reliable shipments of parts globally. One of these parts is Conlux. Conlux delivers high performance for the value-conscious operator.

The Conlux Bill Validator is the reliable operator you need for your vending machine. It accepts $1-$20 bills with 4-way bill acceptance. Additionally, operators love the simple programming capabilities of Conlux. Simply press the blue button on the back of the validator and feed the bill denominations of your choice. 

Find out more about how to program your new Conlux Bill Validator by watching the video below.

https://www.youtube.com/watch?v=JbeJkcVSnQM

For more information regarding vending parts and technical support, contact Vendnet at 1-800-833-4411.

Prepare Your Customers for Summer

With the hot summer months around the corner, your customers will be craving frozen sweet treats including ice cream and popsicles. This also means that more customers will be looking to possibly install new frozen vending machines or work on fixing their current machines. 

One of the major tasks that customers may need to do to their frozen vending machines is replacing the refrigeration unit on models 3532, 3576 and 3589. Walkthrough how customers can replace refrigeration units on their own by watching the video below.

https://www.youtube.com/watch?v=Yh0tDZ4_1Ok

To find out more about Vendnet and our services, give us a call at 888-836-3638.

Your Guide to the iVend Replacement

The iVend Guaranteed Delivery System is a standard on many vending machines from The Wittern Group. It ensures all products will be dispensed from the vending machines, or customers will receive their money back to try for a different product.

From time-to-time, the iVend Guaranteed Delivery System will need to be replaced. Take a look at the videos below to find out how to replace this feature on a combo vending machine.

https://www.youtube.com/watch?v=3VZN-l2zx6k

https://www.youtube.com/watch?v=SXYk9BlsFAM

For additional information about iVend or any other questions regarding your vending machine, give Vendnet a call at 888-836-3638.

Group of coworkers gathered around the computer

What Can Vendnet Do for You in 2021?

Vendnet is proud to provide customers with easy access to the support they need when it comes to their vending business. This includes toll-free technical support and technical support videos, as well as an online catalog of vending machine parts. 

Toll-Free Technical Support

No matter where you are located, you can access online technical support from Vendnet. Vendnet technicians are available for you, Monday through Friday to assist with any needs you have with your vending machine. Additionally, if your issues cannot be handled over the phone, but instead on-site, Vendnet will find a service technician to provide support for your vending machine. Simply call Vendnet at 1-800-833-4411 to get started.

Video Library

Did you know that Vendnet has a full video library available directly at your fingertips? This library features instructional videos to help you solve just about any issue and answer many of your vending questions. From setting up your machine to setting up prices to questions about Greenlite cashless, Vendnet has created an in-depth video library for you. Access these videos anytime, anywhere.

Parts Catalog

There is no need to scour the web searching for the right vending part for your machine. Instead, access Vendnet’s extensive Parts Catalog. We have everything you need from filters to coffee products and so much more. Many of these parts can even be placed by you, with the assistance of our online video library.

Vendnet wants to ensure that our customers are successful. For any questions regarding vending machines or technical support, give us a call at 1-800-833-4411.

Your Vending Machine Just Broke. Now What?

Investing in a vending machine for your business was the smartest decision you’ve ever made, profit-wise. Your machine is performing great, revenues are up, your customers/employees are happy, and the machine looks really great in your lobby. Everything is running smoothly until one day, your machine just – stops.

Whether you’re still new to vending machine ownership or have been doing this for 20+ years, there are several ways to ensure your machine is up and running in no time. VendNet USA provides several simple solutions to fixing your machine as simply, safely, and cost-effectively as possible.

#1. Browse a Manual.

VendNet USA hosts an online library of manuals for several different machine models. Following the manuals step-by-step instructions is simple enough, but in many cases, a part of your machine must be replaced, which leads us to…

#2: Shop new Vending Machine parts.

Scan the VendNet USA Parts Price Catalog to find the parts you’re looking for. If the manual specified which part may need to be replaced, simply call/email/submit a form on our website and request the part. If you’re unsure of which part needs replacement, or if any parts need to be replaced at all, it’s time to reach out to…

#3: VendNet USA Technical Support.

Vendnet technicians are on call 8:00 a.m. – 5:00 p.m. (CT) Monday through Friday to assist you with any issues you may encounter with your vending machine. Please have your serial and model numbers available when calling. To better assist you, we request that you call from in front of the machine.

Servicing your vending machine on your own doesn’t have to be a daunting task. Any of the solutions outlined above should help set you on your way to getting your machine in top performance mode. VendNet USA is proud to provide these solutions to help business owner like you maximize their profits and minimize maintenance costs. Reach out to our team to learn more!

 

The Greenlite Cashless Solution to Increase Vending Machine Profits

GreenliteHeaderWhen it comes to boosting your profits, you will want to accept as many forms of payment as possible. Consumers who have the ability to pay according to various methods have a higher chance of becoming not only a customer, but a repeat one.

Did you know that one in five people don’t ever carry cash on them? That’s right, which means they can’t make a purchase if no other form of payment is offered; this ultimately lowers your profit potentials. Here are three important facts to remember to help you understand how valuable mobile payments are.

  • There are more than a billion transactions in the US each year that don’t involve cash.
  • Over the next few years, the transactions will increase by as much as 16 percent
  • Cashless workplace transactions total 27 percent on average, which is a 62 percent increase when compared to the past two years

With the Greenlite vending machine, you are able to customize your vending equipment so that multiple types of payment can be accepted. It also facilitates processes that reduce the costs of filling the equipment thanks to integrated remote reporting. Whether you have vending machines in your workplace or not, there are Greenlite services and equipment that can be extremely valuable to the overall profit levels. Once a cashless payment option is added to your vending machines, you will likely see a 15 percent increase.

Automated reporting allows you to receive alerts when maintenance needs to be performed on the vending machines. You will also enjoy being able to manage your vending machine transactions and payments online. Gone are the days of having to guess which products are selling best. Instead, you can track your vending data and then alter what they offer as needed.

If you’re looking for a vending machine maintenance service provider, please contact us today. We are ready to answer any and all of your questions related to the Greenlite cashless system.

In Need of Replacement Parts For Your Vending Machine? You’ve Come to the Right Source

vending machine service and repairYour vending machine is the bread and butter of your business, so you would want to ensure that it works appropriately for all of your customers. Customers love to have access of the foods, drinks and products that they need. They like to know that they can walk up to the vending machine, place their funds in it, and then have what they so desire. As a business owner, you can ensure that your customers stay delighted by having access to working vending machines. VendNet USA can ensure that you never have a moment that you are not providing top-notch services to your visitors and guests.

VendNet USA is a longstanding provider of vending machine parts, vending machine replacements and service. Certified technicians can come out and tend to the simplest vending machine repair needs. They are well-versed in vending machine maintenance and vending machine repairs. They can diagnose any issue you may be having, and they can make sensible suggestions to have your machine failure prepared in the quickest time frame. The best thing about VendNet USA specialists is that they are available 24 hours a day and seven days a week. That means your business does not have to lose money just because the machine breaks down after midnight. You can count on the Vendnet USA staff members to run to the rescue at any time.

Vendnet USA has a wide assortment of parts for various vending machines. You can speak with the vender for some of the products that go in the vending machines, as well. Coffee products are available from the company. You can order French roast coffee, Cappuccino and French Vanilla if your business requires you to have coffee in the morning for you guests.

The repair items and parts that you can find through VendNet USA vary. You can seek parts and products such as clamps, bushings, chains, fuses, fans, counters, gaskets and the like. One of the trained mechanics or technicians can install your parts, or you can order the parts without the installation. The company provides a reliable warranty on every part that you purchase from it. The president of the company also offers an extended warranty for three additional months to anyone who completes the lengthy warranty questionnaire. You can rest assured that the company will take care of you if something goes awry with the parts you have purchased.

Technical support is available at all times, as well. Additionally, the company provides you with the technical support that you need at all times. All you need to do is call the dedicated number and have your questions answered.

Avoiding Scams: Choosing the Right Vending Machine Manufacturer

Avoid Vending Machine Scam

Photo credit: http://www.dallasnews.com/

In recent vending machine news, reporter Dave Lieber described his experience with vending machine manufacturer and re-seller, Planet Antares. In 2010, Mr. Lieber attended a conference advertised as a “Free Franchise & Home Business Conference” in Texas. Lieber describes the hour-long Planet Antares sales pitch as “cunning.” When they unveiled the Office Deli vending machine, Lieber snapped a picture of the machine and, as a result, was immediately ejected from the conference and the hotel where he was staying. Six years after the conference, many of the cheaply made Office Deli vending machines are still in the original packaging, unused and unable to be sold by their disappointed owners.

How to Avoid Vending Machine Scams

Unfortunately, scams have long existed. From pyramid and Ponzi schemes to online phishing and identity theft, crooks are diligent in reinventing themselves so as to evade detection and punishment. No matter their guise, with some diligent work on your part, you can avoid the scammers and choose the right vending machine manufacturer. We have a few tips on how to see through a con and avoid a scam:

  • Work with a company with an established history. While some businesses can operate wholly online, a vending machine company is not one of them. Even a newer vending machine services company will have a physical location and home base. A company that has been around for years, or even decades, will have an established history of customer service.
  • Research the potential company — deeply. While a cursory Google search is a good place to start your research, it should not be the only tool you use. Look for actual news articles on your target company as well as tried and true consumer protection sites such as the Better Business Bureau to get a more accurate picture of the business.
  • Avoid companies who behave as if they have something to hide from you. A legitimate company is knowledgeable about and proud of their history. When a company seems like it is trying to hide something, it probably is.
  • Avoid overly aggressive salespeople. While successful salespeople are generally known for their customer oriented extroverted nature, those who are truly aggressive and badgering may be peddling an inferior product.
  • Visit or call on actual clients of the company. As always, when possible, the best reference is that of a current or former customer.

Working with VendNet USA

VendNet USA is a part of the larger company Wittern Group, which has been in business for over 80 years. We have an established history of customer service and excellence. We provide vending machine services and parts that will keep your machines operating at maximum efficiency. With a fully stocked parts department, we can provide fast, reliable shipping anywhere in the world. Our number one goal is to provide the best possible customer service to all of our customers whether they own one machine or one hundred vending machines. Contact us today to see how we can help you with your vending business.

Don’t Be In The Dark, Light Up Your Vending Machine with LED Lights

led lighting kits for vending machineThere is no question that LED lighting options are one of the most popular types of lighting used today. LED lights are efficient, bright and last longer than traditional options. This is why they are often seen used in homes, businesses, for street lamps and even in vehicles. One of the newest applications for LED lighting is in vending machines.

With vending machines popping up all over the place and vending machine services having to be called for bulb replacement often, a new option for lighting these machines has been developed. With LED lighting, the bulbs do not have to be replaced as often and ensure what is inside can be clearly seen – regardless of what time at day or night the machine is being used.

There are a number of benefits offered by using this lighting option, which include:

  • A low voltage option: The vending machine LED lights will plug into the existing 24 volt power sources. There is no need for auxiliary transformers for these kits.
  • Clear view of available products: When the lighting is successfully installed, those interested in purchasing something will have a clear view of what is for sale. Also, the bulbs are arranged in a way to illuminate the vending machine evenly, which prevents dim or dark sections.
  • Save energy: LED lights can lead to a power savings of up to 60 percent.
  • Extended bulb life: LED bulbs can last up to five to 10 years.
  • No toxic materials: With fluorescent bulbs, you run the risk of exposing users to mercury, which is toxic.

When you have successfully installed LED bulbs you will also not have to invest in as many service calls. This means when a vending machine needs to be worked on, it will not be the bulbs that have to be replaced; however, this will not minimize the need for other vending machine parts, which is something to keep in mind.

Also, since you are not having to call for service on the vending machine as often, you will not have to pay as much. This will save you quite a bit of time and money.

When you choose LED lights for your vending machine, they brighten the items that are inside and this will help to encourage them to make a purchase. When the vending machine is dark and the items are not able to be clearly seen, a person may be hesitant to actually make a purchase. As a result of this increased sales, the ROI on the LED lighting will be seen almost immediately.

When it comes to vending machines, takes some time to make sure yours is able to be used at all times, day and night, and that the cost of repairs and replacement bulbs is not excessive. If it is, then changing to LED bulbs may be the best solution for you and your bottom line.

Protect Your Vending Machine | Don’t Let a Robot Steal From It

Machines may not have risen up to destroy humanity as predicted in films like “The Terminator,” but make no mistake: they are definitely in the process of rising up to steal from our vending machines, with a little help from their human counterparts, too. One enterprising young French citizen has created a bold new type of robot that you should definitely be afraid of if you own, operate or generally depend on vending machines on a daily basis.

The Robot Thief

French YouTube star ioduremetallique has always had an interest in robotics and technology in general, but his recent postings show that he may have finally gone a bit too far. He invented a compact robot that, once inserted into a vending machine through the distribution slot, uses a levitating arm that essentially grabs a can of soda or other items and drops them down the vending machine – completely free of charge. He controls this robot via a gamepad, similar to the way your kids might control their Sony PlayStation.

Before you get too worried, let’s put things into perspective. Based on the sheer amount of time and money that he put into his creation alone, he would have to steal roughly 4,000 sodas (according to the experts at Vice.com) before he even approached any type of return on investment. He has indicated that he mainly started this little project just to see if he could, but the fact that he can is what has many vending machine providers worried.

Vending Machine Solutions

Even though would-be thieves are probably not going to start controlling an army of hugely expensive robots to steal the occasional free soda, it does underscore the importance of vending machine maintenance in general. If a vending machine is allowed to fall into a state of disrepair, it could suddenly be open to exactly this type of loophole. Vending machine repair in general is hugely important, not only to prevent against attacks from these types of robots, but also to close any software-related loopholes that may have been discovered since the machine went online. Inventory control software can also be used to alert you to a problem (like disappearing cans of soda, for example), allowing you to take steps to correct the issue as quickly as possible.

Between protecting your livelihood against people like ioduremetallique and continuing to maintain a high level of service for customers, to say that vending machine maintenance is important is something of an understatement.