Tag Archives: vending machine parts

The Importance of Proper Vending Machine Maintenance

Vending Machine Maintenance

The importance of proper vending machine maintenance is something that cannot be overstated enough. Not only do many businesses and organizations use vending machines as a reliable supplementary income, but many people depend on vending machines as an important part of their day at the same time. Medical vending machines help keep track of supplies moving in and out of a healthcare facility and therefore needs reliable vending. Even snack vending machines may be the necessary boost in energy that a student needs in between classes.

Vending Machine Service

When discussing vending machine maintenance, however, it’s important to pay attention to not just how often your machines are being serviced, but who is doing the service in the first place. In Salt Lake City, law enforcement officials recently released information about a man who they believed had broken into more than 40 different vending machines at grocery stores around the state. His activities stretched from West Jordan to Evanston to Cedar City and beyond.

The perpetrator most often targeted the types of vending machines that were situated in front of a grocery store rather than the machines which reside inside the store, due to the fact that he was less likely to be under some kind of surveillance. Detectives estimated that he obtained up to $350 from each incident and the total damage of his crime spree was over $33,000.

So how was this criminal mastermind able to target so many vending machines successfully? The answer is unfortunately simple: vending machine maintenance was contracted out to a third party at many of these businesses and employees just didn’t know who was supposed to be repairing them and when.

Because store employees had no idea how often their machines needed to be serviced or even what company was doing the servicing, this Utah man was able to cause $33,000 in damage and loss in just a few short months. This is just one example that underlines the point that vending machine repair and maintenance not only needs to be maintained regularly to keep things up and running, but to prevent criminals from taking advantage of a system.

The importance of proper vending machine maintenance is something that you should always be focused on. In addition to the fact that you want to make sure that all of your equipment is always functioning properly, failure to understand who is providing service or what they’re doing could lead to disastrous results – as over 40 vending machine owners in Salt Lake City recently discovered. These are the types of mistakes that you, your business and your customers cannot afford to make.

Check the Status of your Vending Machine from your Office or Smartphone

Your smartphone is no longer just a device that you can use to send messages to loved ones, play the occasional game while you wait for that important meeting to start or even access the Internet. Thanks to the rate at which mobile technology is developing, you can now use your smartphone to run your business – particularly if your business depends on vending machines. A number of new advancements have been made in recent years that allow you to check the status of your vending machine from your office or phone with just a few quick taps of your finger.

Vending Machine Repair Alerts

One of the major benefits of this type of advancement has to do with the type of information that you can see regarding the status of your vending machine from your smartphone. With the right service provider, a vending machine that is connected to the Internet will be constantly reporting on its status. You don’t just get to see whether it is “up” or “down” – if there is a problem, you can see exactly what is wrong and take immediate steps to fix it.

With cashless payment systems, you can also check to see how many sales a machine has made in a particular day, what types of items are selling out, what needs to be replenished and more – all from a device small enough to fit into your pocket.

VendNet USA & Greenlite

cashless vending greenlite

Greenlite, a new type of technology being shepherded by industry leader VendNet USA, is one of the primary examples of this type of technology in practice. Greenlite is a service designed to help make vending equipment not only more profitable but more convenient at the same time by implementing a cashless payment system. According to VendNet USA, the average machine sees a 15% increase in sales immediately after a cashless payment system is added.

In addition to the fact that it now makes it easier for consumers to pay for their items, it also helps reduce costs normally associated with filling equipment. No longer will a business owner need to make an “educated guess” regarding what types of products they should or should not be putting into their machine. With integrated remote reporting, they have access to actionable analytical information and can look at sale frequency of particular items, developing trends and more.

These are just a few of the ways in which you can check the status of your vending machine from your office or smartphone right now with the right service at your side. As technology continues to advance, it is truly exciting to think about the shape that these types of features will take just a few short years from now.

Ticket Vending Machine Mayhem Coming to a Halt

In May of 2015, metro customers in the New York City area were significantly inconvenienced when a series of outages at MetroCard vending machines made it difficult (and in certain situations downright impossible) to purchase the cards necessary to ride public transportation. The vending machines themselves still technically worked, but they were unable to properly process the payment options that customers needed to actually complete their transaction. Now, other providers are learning from the mistakes of New York City by offering ticket vending machines that are designed to address these types of issues.

In Rhode Island, for example, RIPTA has recently rolled out a series of vending machines in Kennedy Plaza that are designed to both address the issues that many travelers are facing and reduce lines and wait times at ticket windows at the same time. The RIPTA ticket vending machines accept both credit and debit card (but do not currently have a cash option at this time) and issue one day passes, seven day passes and two hour unlimited passes. Though these machines were only recently installed in the plaza, they are already yielding significant performance improvements across the board.

By far, one of the best ways to relieve or even completely eliminate ticket vending machine mayhem involves making sure that these machines are being maintained in the right way. Ticket vending machine maintenance schedules should always include a number of important elements, like offering alternative payment solutions if something is not currently operating in the way that it should be. If the credit card option goes down, for example, users should still be able to pay for their purchases with cash.

Instead of taking a machine offline that needs extensive repairs, substitute equipment should be ready to be swapped in at a moment’s notice. Expert advice should also be sought by the New York City Transit Authority, RIPTA and other organizations employing these machines to help keep down time at a minimum.

The ticket vending machines in Rhode Island are a massive step in the right direction for weary travelers everywhere. Instead of standing in long lines at a ticket window, customers can now purchase transit tickets on their own terms whenever they’d like. The Transit Authority indicated that they will be carefully monitoring the performance of these ticket machines in their current location in Kennedy Plaza and, if they prove to be a success, will soon roll them out in Pawtucket Transit Center and in other locations in the near future.

Source: http://wpri.com/2015/07/02/ripta-launches-ticket-vending-machines/

A Guide to Properly Stocking Your Vending Machine

23790142_lIn order to ensure your vending machine continues to earn money, stocking it regularly with new and sought after inventory is essential. A key to keeping your vending machine busy and profitable is knowing the proper stocking and maintenance procedures. The following information provides a guide to filling and maintaining your money-making vending machine.

The First Time Inventory

The most important fill is the very first one. The items you stock will either be well-received by the clients, or if there is quite a bit left when you return, you will know it is time to replace some of the items. It is a good idea to ask the owner of the vending machine location for preferred snacks that customers are most likely to purchase. While potato chips are typically popular, the store owner may have some other suggestions you never thought of. People are also more health conscious these days, so keep this in mind when stocking your inventory.

Arranging Your Vending Machine Inventory

It is important that you fill your vending machine with product and plenty of change in the change tubes. If a machine cannot give change, chances are your profits will fall significantly. When you stock your products, you should place smaller, lighter items at the front such as single serve soups, gum, and candy. Next, consider chip trays and then other nut and meat snacks. Also, try to keep most visible your best-selling items.

Maintaining Your Vending Machine

It is essential that you visit the vending machine frequently in order to provide needed maintenance. Be sure to check for any operational issues, such as error codes or blinking lights. Most machines provide diagnostic testing to provide you with information regarding overall vending machine operational health.

Also, check the coin mesh and bill collector to ensure they are plugged in and operating properly. If there is an issue you are unable to resolve yourself, you should call a technician. If necessary, the technician will provide you with the following services:

  • Software updates
  • Replacement of parts and components
  • Provide additional troubleshooting

Stocking your vending machine is definitely the bread and butter of your business. What you decide to put in the snack holders determines the amount of profit you can make. If you notice something does not sell well, it is at your discretion to change it and offer something more appealing. Remember, it may not make sense in the beginning to load two trays of chips, but for most vending machines these are top sellers, so you want to make sure you don’t run out. Keeping the tips here in mind will help ensure your vending machine remains profitable.

Students Find 3 Year Old Drinks on Campus Vending Machines

MTN-Dew-938x535Proper vending machine maintenance is hugely important for a wide range of different reasons. For starters, vending machines are designed to be largely automated – as a result, a worker isn’t necessarily going to be around 24 hours a day, 7 days a week to fix issues as they arise. More than that, however, preventative maintenance is also necessary to help make sure that people don’t get ill from the items that they’ve purchased under the assumption of trust and proper vending machine maintenance. Case in point: a student at a university in the United States recently discovered a three year old item in a vending machine on his campus.

Gabby Pearson, a freshman at MTSU, was attempting to purchase a drink in one of the school’s many buildings in between classes. Luckily, she happened to check the expiration date before consumption. Though she was buying the drink in February of 2015, it had actually expired on June 17, 2012. As she took a closer look inside the bottle, she also discovered white mold.

In the case of the three year old soda on MTSU’s campus, the issue was one that was unfortunately preventable. All route representatives should be rotating and checking the contents of these machines at all times to help avoid these types of situations in the future. There are also a number of other preventative maintenance steps that should be taken to help keep these solutions running as efficiently as possible at all times.

An inventory of all parts should be kept, for example, to help make sure that technicians can repair any problem that arises with a vending machine without returning to their shop. Maintenance records should also be carefully kept to help clue people in on common and reoccurring issues, maintenance schedules and more. Vending machine officials should also practice regular communication so that everyone on a particular route is always up to date on when the contents of a machine were last refreshed, when the machine was last serviced and more moving forward.

Vending machine maintenance isn’t only important to help keep things running as smoothly as possible – it’s also a way to help make sure that people aren’t getting sick from the items that they’re buying. By keeping just a few key things in mind and following a few best practices, you can help keep your vending machines safe for anyone who puts their trust in them on a daily basis.

Despite Reports of Fraud, Apple Pay is Coming to 100,000 Coca-Cola Machines

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Currently, Coca-Cola accepts Apple Pay at more than 40,000 vending machines across the U.S. However, the company plans to expand the number of vending machines accepting Apple Pay to 100,000 by the end of 2015. Unfortunately, the horror stories of fraud within Apple Pay have left many people cautious about the use of near-field communications (NSF) devices in such machines. Reports of fraud in Apple Pay have left many wondering how fraud can be prevented when using the innovative payment option. However, the greatest error lies at the fault of bank verification processes and poor vending machine maintenance.

Banks and Apple Pay Verification

According to Micah Singleton of the Verge, Apple Pay data encryption has not yet been breached. However, bank verification methods are lacking in protecting personal information. In most cases, a bank will use a customer call as a verification method for the addition of a new credit or debit card to Apple Pay through ‘green and yellow” verification processes. During the initial phase of verification, or the “green path,” the bank receives and transmits personal identifying information about that person’s transaction history and other purchases. Afterwards, the bank calls the phone asking for the customer to provide the four numbers of his or her social security number. Unfortunately, the last four digits of a social security number are easily accessible to criminals who have stolen someone’s identity. As a result, the card gets added to a new Apple Pay account, and the information is taken. However, the use of Apple Pay at vending machines requires another level of security.

Importance of Proper Vending Machine Maintenance

Vending machines are usually located in unmonitored or “hidden” areas, and thieves have a notorious history of breaking into them. The NFC device within the machine allows for a new type of break in: a digital break in. In order to ensure thieves have not installed software or are accessing information gathered by the machine, vending machine manufacturers must create and adhere to a strict maintenance schedule. For example, the NFC device could be used to transmit credit card numbers to a nearby hacker; however, a diagnostic scan of the device would identify and remove such malware. Furthermore, vending machine parts, especially the NFC device, may need to be completely replaced as an added security.

As society moves towards a highly-integrated, digital world, the presence of criminals will only continue to grow. However, Coca-Cola’s decision to expand the use of Apple Pay in vending machines stands as testament to the security features of their machines and Apple Pay. Before placing blame on vending machine manufacturers or Apple for fraud, banks must improve their verification methods, and vending machine manufacturers must ensure machine maintenance schedules do not falter.

Photo Source: http://www.coca-colacompany.com/innovation/100-000-coke-vending-machines-in-north-america-will-accept-apple-pay-by-year-end

Our Conlux Bill Validator, Service Centers and Finance Options

Vending machine owner operators understand that their machine is their 24/7 storefront. They rely on these machines to be up and running 100 percent of the time to serve every customer, every time, no matter the denomination in the customer’s pocket. No one wants to lose out on a sale because their machine will only accept one denomination or worse yet, because the bill validator is out of service. When considering vending machine parts, particularly currency validators, the Conlux Bill Validator should be at the top of your list.

Why Choose the Conlux Bill Validator?

conlux 2Simplicity and flexibility are the hallmarks of the CV1000 Conlux Bill Validator. You can choose to accept bills from $1 to $20 at the push of a button while the validator remains conveniently installed in the vending machine. Programming updates are available with the use of a BPM (bill programming module) right in the field. The Conlux is simple to operate and highly reliable.

Features of the CV1000 Conlux Bill Validator:

  • Accepts bills from $1 to $20 at a 95 percent acceptance rate
  • Acceptance sensors utilize optical technology and boast dual pellet sensing
  • Accepts four different coupon options, including a secure low-cost option, which will allow you to market to a wider customer audience
  • Designed to clear the latest LCD screens on vending machines
  • Cashbox comes in 300 and 500 note capacities with dual side entries to allow easy access to the cashbox
  • Eliminate service calls for jammed bill acceptors

Servicing and Financing Your Conlux

Reduce your vending machine repair costs with our two year warranty on each Conlux Bill Validator. Our service centers are conveniently located throughout the United States. We provide a rapid response should you be in need of warranty or repair services. Upgrading to Conlux Bill Validators? Check out our easy financing option online for orders of 50 or more bill validators.

Innovative Hot, Fresh Fries From a Vending Machine

friesClose your eyes and imagine the deliciousness of a fresh, hot, salty French fry. Where are you?  In a drive through?  In a nice sit down restaurant?  At a vending machine?

French fries have become synonymous with American fast food chains, but in western Australia one company is out to change that, delivering hot, fresh fries from a vending machine. Though called “chips” in Australia, the concept is the same, hot fries delivered at the touch of a button upon demand no matter the time of night or day.

Perth business man Peter Malone heads the Hot Chips Company. His revolutionary design relied on vending machine parts that were only recently available. His machine relies on a robotic arm to scoop the chips after they are fried in a 10-litre vat of rice bran oil inside the machine, which has the added benefit of being cholesterol free.

The risk of food poisoning is very low due to the fact that “potatoes are very much an inert product,” according to Malone. The challenge in creating the right size and shape of chip was greater. According to Stephen Bendotti, director of Bendotti Exporters and WA Chips, the final product would need to be “the perfect size and shape so that it doesn’t get lodged in the machine.”

At this point, Malone has two vending machines in use for the public, one at a service station in Adelaide and the other at Ibis Budget airport hotel in Perth. Malone has his eye on expansion with plans to have 5,000 machines in operation by 2017 in service stations throughout Australia. Malone also has plans to eventually expand his business worldwide. He believes marketing would take care of itself. According to Malone, chips are “popular worldwide. We don’t need to go and tell people that a chip is something they should eat.”

No matter the problem, there are vending machine solutions for every issue, including the need for hot fries even if the local drive through is closed.

The #1 Spot for Your Coffee Vending Machine Product Refills

Coffee_time_(2410222127)Having a coffee vending machine in your business is one of the best ways to keep customers and clients happy at all times. You never have to worry about which employee forgot to brew another cup of coffee, for example, or how long a particular pot has been sitting out. At any given moment, someone is only seconds away from the type of fresh, hot and delicious coffee that will keep them propelled throughout the day.

After you purchase your drink vending machine, however, there are a few key things to keep in mind. For starters, you’ll have to purchase product refills on a regular basis to help keep the machine stocked as often as possible. Additionally, even the best designed machines will eventually develop issues and parts will sometimes need to be replaced. When you find yourself in those types of situations, there is only one online source that you need to remember: VendNet USA.

VendNet USA: The #1 Spot for Your Coffee Vending Machine Product Refills

Instead of trying to source all of the products you need through multiple distributors (and paying hugely inflated prices as a result), you can get everything you want and more through VendNet USA. The site offers a huge variety of different coffees, teas and other delicious hot beverages that will keep everyone as happy as possible at all times. The site offers great products like gourmet hot chocolate, soluble vending tea, premium fresh brew coffee and more. Everything that you could ever need is all conveniently located under one roof.

Ordering Your Items

Purchasing coffee vending machine refills, vending machine parts and other items on the VendNet USA site is a straightforward experience that will only take a few quick moments of your time. First, if you know the specific type of refill you’d like to purchase or the part you’d like to browse, you can enter its name or SKU into the “Search” box on the upper right corner of the screen. Once you locate the listing for the item you’re looking for, you need only to click the “Add to Cart” button to begin the checkout process.

If you’re looking for vending machine parts but aren’t quite sure where to start, you can use the “Parts Price List” hyperlink at the top of the screen. You can also click the “Search Catalog” button to gain access to more advanced search options that will help make finding specific items easier than ever before.

To browse our extensive collection of coffee vending machine product refills, click here.

Smart Scooter Revolution with Vending Machine Docking Stations

gogoro_family_shot.jpg__1072x0_q85_upscaleAs our society focuses more and more on energy efficiency with each passing year, it is natural that the “smart” vehicle revolution has begun to gain traction. First it was the “smart car,” which typically took the form of small electrical or battery powered vehicles that eschewed traditional gasoline in general. Now that idea is becoming even more portable with the “smart scooter,” which is a small scooter that essentially operates on the same principle. A well-funded startup called Gogoro recently unveiled its new e-scooter to the world at CES 2015. Perhaps more impressive than the scooter itself was the startup’s idea to install vending machine-like “battery stations” in urban areas across the country.

The idea itself is relatively straightforward. Instead of returning home to charge your battery or trying to find the nearest charging station (like you currently do with an electric car), you would drive your smart scooter to the nearest vending machine parts distribution location and pick up a new battery. Your new battery would be fully charged and you could continue on your way. Your old battery would remain behind and would be charged for the next person who needed to use it.

The idea has begun to take hold in the wake of the “mega city” and its rise in prominence not just in the United States, but in countries all over the world. Mega cities are described as those with over 10 million residents. In 1990 there were 10. In 2014 there were 28. According to the United Nations, that number is expected to increase to 41 by 2030.

Vending machines are ideal for this type of situation because of the large amount of different processes that can be easily automated. The only major factor that companies would have to deal with manually would be vending machine repair, but that will still cost only a fraction of what it would to man battery distribution stations with real people.

Gogoro’s e-scooter is dubbed the Smartscooter and it runs on two lithium-ion battery packs that are stored under the driver’s seat. The company has already raised more than $50 million dollars for its ambitious plan from just two Taiwanese investors. They aim to raise $100 million more in the near future. This will all be great news to the more than 200 million people who are riding scooters all around the world in 2015, which is also a number that is likely to increase in the near future.