Tag Archives: vending machine services

Your Vending Machine Just Broke. Now What?

Investing in a vending machine for your business was the smartest decision you’ve ever made, profit-wise. Your machine is performing great, revenues are up, your customers/employees are happy, and the machine looks really great in your lobby. Everything is running smoothly until one day, your machine just – stops.

Whether you’re still new to vending machine ownership or have been doing this for 20+ years, there are several ways to ensure your machine is up and running in no time. VendNet USA provides several simple solutions to fixing your machine as simply, safely, and cost-effectively as possible.

#1. Browse a Manual.

VendNet USA hosts an online library of manuals for several different machine models. Following the manuals step-by-step instructions is simple enough, but in many cases, a part of your machine must be replaced, which leads us to…

#2: Shop new Vending Machine parts.

Scan the VendNet USA Parts Price Catalog to find the parts you’re looking for. If the manual specified which part may need to be replaced, simply call/email/submit a form on our website and request the part. If you’re unsure of which part needs replacement, or if any parts need to be replaced at all, it’s time to reach out to…

#3: VendNet USA Technical Support.

Vendnet technicians are on call 8:00 a.m. – 5:00 p.m. (CT) Monday through Friday to assist you with any issues you may encounter with your vending machine. Please have your serial and model numbers available when calling. To better assist you, we request that you call from in front of the machine.

Servicing your vending machine on your own doesn’t have to be a daunting task. Any of the solutions outlined above should help set you on your way to getting your machine in top performance mode. VendNet USA is proud to provide these solutions to help business owner like you maximize their profits and minimize maintenance costs. Reach out to our team to learn more!

 

Protect Your Vending Machine | Don’t Let a Robot Steal From It

Machines may not have risen up to destroy humanity as predicted in films like “The Terminator,” but make no mistake: they are definitely in the process of rising up to steal from our vending machines, with a little help from their human counterparts, too. One enterprising young French citizen has created a bold new type of robot that you should definitely be afraid of if you own, operate or generally depend on vending machines on a daily basis.

The Robot Thief

French YouTube star ioduremetallique has always had an interest in robotics and technology in general, but his recent postings show that he may have finally gone a bit too far. He invented a compact robot that, once inserted into a vending machine through the distribution slot, uses a levitating arm that essentially grabs a can of soda or other items and drops them down the vending machine – completely free of charge. He controls this robot via a gamepad, similar to the way your kids might control their Sony PlayStation.

Before you get too worried, let’s put things into perspective. Based on the sheer amount of time and money that he put into his creation alone, he would have to steal roughly 4,000 sodas (according to the experts at Vice.com) before he even approached any type of return on investment. He has indicated that he mainly started this little project just to see if he could, but the fact that he can is what has many vending machine providers worried.

Vending Machine Solutions

Even though would-be thieves are probably not going to start controlling an army of hugely expensive robots to steal the occasional free soda, it does underscore the importance of vending machine maintenance in general. If a vending machine is allowed to fall into a state of disrepair, it could suddenly be open to exactly this type of loophole. Vending machine repair in general is hugely important, not only to prevent against attacks from these types of robots, but also to close any software-related loopholes that may have been discovered since the machine went online. Inventory control software can also be used to alert you to a problem (like disappearing cans of soda, for example), allowing you to take steps to correct the issue as quickly as possible.

Between protecting your livelihood against people like ioduremetallique and continuing to maintain a high level of service for customers, to say that vending machine maintenance is important is something of an understatement.

Free Vending Machine Bill Validator with Service School Sign-up!

Vending Machine Crash Course by VendNet USA

Make an investment in the success and growth of your business and get rewarded for it – simply register for VendNetUSA’s two-day vending machine repair class at least three weeks early and you’ll receive a bill validator or coin mech repair at no cost, good for any current model machine that hasn’t been vandalized.

VendNet USA’s service classes help vending operators learn how to perform simple techniques for troubleshooting and repair so you can keep your machines – and your business – operating as smoothly as possible.

Classes are held at the company’s school in Des Moines, Iowa and cover topics related to cold drink, hot drink, cold and frozen food and snack vending machine repair. Learn how to troubleshoot problems, replace parts and perform many common repairs to keep your machines in good working order from a leading provider of vending machine repair services.

To learn more about our two-day vending machine repair class, click here or call 1-888-VENDNET.

3 Month Extension on Your Vending Machine Purchase!

One of the more nerve-wracking things about buying a vending machine is how you will take care of the maintenance and repairs. Vending machine repair is not something many people know how to do on their own. Luckily, if you buy your machine from a reputable firm, you will get warranty coverage that will help you with most of the vending machine repairs you will come across during the early periods of ownership.

VendNet USA

When you purchase a machine from VendNet USA, it will automatically come with a warranty that can help you in case your machine malfunctions. This top of the line warranty program is one of the things that set the company apart from other vending firms. In addition to offering a simple warranty, the company will help you with the process too. That means, whether you are looking to repair a faulty electrical system or you just need guidance on finding vending machine parts like springs or screws, VendNet USA has you covered.

Bonus

Extended Vending Machine Warranty | VendNetUSA

The team at VendNet USA offers a bonus too. Customers who fill out their vending machine warranty information online will receive three extra months of coverage. This also helps the repair team at VendNet USA, since they have the information necessary to help you with all your vending machine repairs. The form only takes a few minutes to fill out—well worth it for most machine owners.

As you can see, a warranty is very important for machine owners and can make a big difference is helping with the care and maintenance of a machine. If you are a VendNet USA customer, don’t forget you have this valuable benefit too.