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Future Directions of the Vending Industry

In previous decades, vending machines were on the cutting edge of convenience for on-the-go lifestyles. However, in recent years, the advent of ubiquitous on-demand food delivery services and other trends have outpaced the innovation of the vending industry. Vending machines are also sometimes dogged by their stereotype of housing predominantly unhealthy, sugar-packed candies and snack foods.

To stay ahead of the curve, vending machines are being utilized in new and innovative ways that are in line with emerging healthy living values. Some of the trends vending machines are embracing, or may move toward in the near future, include the following.

  • More Health-Conscious Options. With obesity levels among adults and children alike continuing to rise, the call for convenient and healthy eating choices grows louder. While it is challenging to stock healthier, perishable items like fruits and vegetables in a vending machine, such offerings appeal to the growing number of individuals who are looking to improve their eating habits.
  • Convenient Non-Food Offerings. How many times have you gotten to the gym only to realize you forgot some essential item–headphones, a hair tie, a towel? A vending machine can stock such goods for individual sale, along with other convenient offerings, such as pre- or post-workout shakes and supplements. Possibilities for frequently forgotten but essential items in a variety of settings could be an elusive trend as the vending industry continues to evolve.
  • Machines that Decide for You. Instead of selecting your choice, imagine being able to tell the machine what you are looking for–sweet or salty? A particular calorie range? A set price point?–and then the machine telling you what your best option is. Now THAT is the future!

To stay abreast of current and developing trends in the vending industry, stay in touch with VendNet at our blog and on our social media sites. We are here to meet your vending machine repair and acquisition needs.


Vendnet USA’s Vending Machine Service Includes Downloadable Manuals


Before installing your new vending machine parts or calling for vending machine service, make sure you know where they go and how the system should work. As part of our comprehensive service, Vendnet USA offers manuals for many major vending machines and snack machines. With both vending machine part manuals and service manuals, available in both Spanish and English, you can troubleshoot your machines before calling for vending machine service, giving you a greater return on investment.

Download Vending Machine Parts and Service Manuals Instantly

Vendnet USA offers you the chance to download vending machine parts and service manuals onto your tablet or computer. The convenient PDF format makes it simple to search for the information you want, and the instant download option puts help in your hands quickly. We offer parts and service manuals for snack machines, soda machines, cold and frozen food machines, refrigerated combination machines and coffee machines. If you have another type of vending machine, you can find the manual in the miscellaneous vending machines section. Advanced programming manuals for your vending machine are also available for more complex repair needs.

Comprehensive Vending Machines Repairs and Services

If you’ve found your manual here and realized that you can’t troubleshoot the problem on your own, trust Vendnet USA for comprehensive vending machine repairs and services. Our technical service department will walk you through the problems and help you find a workable solution, so you can get your machine up and running quickly. Not sure which manual you need or which part will fix your problem? Again, our technical service professionals are here to point you in the right direction. Simply give us a call to get started: 1-800-833-4411.

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Tips for Starting Your Own Vending Machine Business

Vending machines are virtually everywhere you look; from workplace break rooms to high school hallways. You might find yourself looking at all these vending machines and wonder, ‘should I start my own vending machine business?’ If the answer is yes, then here are a couple of tips to make it happen.

  • Get Information; The most important part of owning vending machines is having a profitable place to put them in. Take time to stake out several locations and study them for customer traffic and demographic. You want to be smart and careful to make sure the right vending machines get placed in the right spots to maximize profit.
  • Get on the Pitcher’s Mound; You won’t get anywhere without a great pitch. A bad pitch means no business means no money. Be sure to personalize each pitch and do some research on the business owners for a better understanding on what to pitch to them.
  • Get Permission; Before you can start selling you have to get a sales tax permit from your county clerk. If you plan on becoming a vending machine owner then you are required to pay tax on sales.
  • Get Vending Machines; This one’s an obvious tip. Find a reputable supplier of vending machines. If you plan on buying used ones, be sure to know of a vending machine repair company, like VendNet USA, that can fix them if there’s a problem with the machines.
  • Get Stock; Empty vending machines won’t collect any money, only dust. Find a wholesales company that sells what you plan to put into your vending machines and buy stock to put into your machines.

It may seem like starting your own business is hard, but if you want to succeed you have to work for it. Follow these tips to help ensure that your vending machine business can get of the ground.

Preventative Maintenance of Vending Machines Can Increase Profits


It’s no secret that the best medicine is preventative. This is true for the health, finance, construction, and vending industries; almost every industry can benefit from preventing issues before they actually occur.

Once you purchase or lease a vending machine, maintaining it is the next step in ensuring your profits are going to stay healthy. Maintaining your vending machine can help with decreasing the number of emergency calls you make to last minute repair people. While some emergency calls are unforeseeable, regular maintenance utilizing prevention techniques will help to drive down surprise costs.

Everyone’s goal is to maximize revenue, so we’ve developed a quick list of preventative measures anyone can take to preserve your profit margins:

Stop Predictable Problems

  • Prevention is key to avoiding bigger problems. We all know a cheeseburger a day is not exactly prevention for heart disease, but eating more vegetables is preventative for your health. Take preventative measures again predictable problems, like for example changing the water filters in your coffee vending machine, or cleaning the bill acceptor to avoid jamming. Clean the compressor on cold or frozen food dispensers.

Sharpen your repair skills

  • Learning how to take care of vending machines is so easy now. We offer vending machine repair and technician classes where you can stay up to date on keeping your machine on track. If you opt not to do it yourself, staying in good communication with a reliable technician is a huge proponent in saving money on the repairs that are out of your scope.

Keep maintenance records:

  • Just like any other industry, there are parts and bits that are used in the operation of your vending machine business that need to be replaced, and that have a certain lifespan. You have to know when certain products are low and about to expire, keeping good records of these things can certainly prevent the need to replace them more often, since you will not be purchasing unnecessary additional replacement parts.

Your team at is here to help you with all your vending machine repairs. Contact us by phone at 1-888-836-3638 or web today to get started!



The Benefits of Servicing Your Own Vending Machine

New to the vending business? Just like any other machine, vending machines require regular maintenance. While owning a vending machine can be profitable, take your profits to new levels by maintaining your own machine. Some benefits include:

Save money

By learning to troubleshoot and service your own equipment you will be able to save money by bypassing the need to hire a technician. Make sure to place your order vending machine parts with us, we can help get any part you may need.

Save time

We all know hiring a technician can be a costly service, and time consuming. Many technicians will give you a time frame of when they will be at your location, when in reality the service may be less than hour, yet you are waiting for several hours. Save time by servicing your own vending machines.

Help others

There are over 2 million vending machines in the USA alone, chances are you know someone who has a vending machine. Having the knowledge to service a vending machine allows you to offer your technical services to other who have vending machines.

Service School Special

Learn to keep your vending equipment in optimal condition at our 2-day service school in Des Moines, Iowa. Classes cover snack, cold drink, cold and frozen food, and hot beverage machines.

Register at least 3 weeks early and receive a free Bill Validator or Coin Mech REPAIR.

Make your reservation today!

Call 1-888-VENDNET (1-888-836-3638) or Email:

Maintaining your Vending Machine: Best Practices


You’ve managed to secure the perfect spot for your new vending machine and loaded it up with goodies and change. Now you just sit back and wait for profits to roll in, right? Not exactly. The reality is that managing vending machines is an ongoing, if not daily, process. We’ve spoken to industry experts and long time owners about what constitutes the best practices. The following are recommended steps for ongoing vending machine maintenance.  

  • Regularly Scheduled Restocking and Cleaning. It seems obvious that machines need to be supplied in order to sell products, but the reality is deeper than that. Consumers are more likely to patronize a well-stocked machine than one that visually appears to be nearly depleted. Furthermore, those regular stockings are opportunities for quick once-overs for cleanliness and observation of any subtle mechanical issues.
  • Maintenance–Even if No Issue is Apparent. Vending machine repair is a specialty service; however, even if your machine doesn’t display any problems, it may still need annual care to remain in peak functional order. Proactive responsibility can save time and money on future vending machine repair.  
  • Continuous Location Research. Some vending machine owners find a prime site and then never do any follow up on the area. Businesses change, rezoning occurs, and then suddenly their previously successful locality is now a dead zone.
  • Inventory Tracking and Analysis. With the bevy of options to consumers now available, it’s vital that an effective vending machine purveyor stays on top of their own stock trends as well as new items in the field. If you simply restock all the same products, week after week, without examining your sales data, you are neglecting a valuable source of information! For example, in a snack machine in a school, no nut products were sold for five months because the school had a new allergen policy. If the vendor had noticed this trend after the first few weeks, more appropriate replacement products could have been selected, and less revenue may have been lost.

None of these recommendations alone will guarantee a financial improvement in your vending product. However, by following them, you can improve your business practices and thus your potential for success. For more ideas on how to grow your commercial vending enterprise, check out our blog.

The Greenlite Cashless Solution to Increase Vending Machine Profits

GreenliteHeaderWhen it comes to boosting your profits, you will want to accept as many forms of payment as possible. Consumers who have the ability to pay according to various methods have a higher chance of becoming not only a customer, but a repeat one.

Did you know that one in five people don’t ever carry cash on them? That’s right, which means they can’t make a purchase if no other form of payment is offered; this ultimately lowers your profit potentials. Here are three important facts to remember to help you understand how valuable mobile payments are.

  • There are more than a billion transactions in the US each year that don’t involve cash.
  • Over the next few years, the transactions will increase by as much as 16 percent
  • Cashless workplace transactions total 27 percent on average, which is a 62 percent increase when compared to the past two years

With the Greenlite vending machine, you are able to customize your vending equipment so that multiple types of payment can be accepted. It also facilitates processes that reduce the costs of filling the equipment thanks to integrated remote reporting. Whether you have vending machines in your workplace or not, there are Greenlite services and equipment that can be extremely valuable to the overall profit levels. Once a cashless payment option is added to your vending machines, you will likely see a 15 percent increase.

Automated reporting allows you to receive alerts when maintenance needs to be performed on the vending machines. You will also enjoy being able to manage your vending machine transactions and payments online. Gone are the days of having to guess which products are selling best. Instead, you can track your vending data and then alter what they offer as needed.

If you’re looking for a vending machine maintenance service provider, please contact us today. We are ready to answer any and all of your questions related to the Greenlite cashless system.

In Need of Replacement Parts For Your Vending Machine? You’ve Come to the Right Source

vending machine service and repairYour vending machine is the bread and butter of your business, so you would want to ensure that it works appropriately for all of your customers. Customers love to have access of the foods, drinks and products that they need. They like to know that they can walk up to the vending machine, place their funds in it, and then have what they so desire. As a business owner, you can ensure that your customers stay delighted by having access to working vending machines. VendNet USA can ensure that you never have a moment that you are not providing top-notch services to your visitors and guests.

VendNet USA is a longstanding provider of vending machine parts, vending machine replacements and service. Certified technicians can come out and tend to the simplest vending machine repair needs. They are well-versed in vending machine maintenance and vending machine repairs. They can diagnose any issue you may be having, and they can make sensible suggestions to have your machine failure prepared in the quickest time frame. The best thing about VendNet USA specialists is that they are available 24 hours a day and seven days a week. That means your business does not have to lose money just because the machine breaks down after midnight. You can count on the Vendnet USA staff members to run to the rescue at any time.

Vendnet USA has a wide assortment of parts for various vending machines. You can speak with the vender for some of the products that go in the vending machines, as well. Coffee products are available from the company. You can order French roast coffee, Cappuccino and French Vanilla if your business requires you to have coffee in the morning for you guests.

The repair items and parts that you can find through VendNet USA vary. You can seek parts and products such as clamps, bushings, chains, fuses, fans, counters, gaskets and the like. One of the trained mechanics or technicians can install your parts, or you can order the parts without the installation. The company provides a reliable warranty on every part that you purchase from it. The president of the company also offers an extended warranty for three additional months to anyone who completes the lengthy warranty questionnaire. You can rest assured that the company will take care of you if something goes awry with the parts you have purchased.

Technical support is available at all times, as well. Additionally, the company provides you with the technical support that you need at all times. All you need to do is call the dedicated number and have your questions answered.

Vending Machine Service School: Get an Education in Vending Operations

VendNet USA Vending Machine Service SchoolHave you always dreamed of owning your own business? Interested in having a career that offers excellent hours, flexibility, and income? Have you considered joining other vending machine operators as an owner and operator? Are you a current owner who would like the ability to better service your own machines? If so, we have good news for you. Class is in session!

Vending Machine School: An Education in Vending

Vending machine maintenance is a critical component of a vending business. Vending machines, while extremely reliable, can fall victim to ordinary wear and tear. Occasional replacement of vending machine parts will be necessary for any owner. The ability to handle these situations yourself, rather than employing an outside service, will protect your profit margins and increase your satisfaction in a job well done.

VendNet USA, a leading provider of vending machines and vending machine parts, is offering a two-day service school special at its Des Moines, Iowa offices. Classes will include repairs to snack, cold drink, cold and frozen food, and hot drink machines. School will be in session the following dates:

  • April 20-21, 2016
  • July 20-21, 2016
  • October 19-20, 2016

To make a reservation contact, VendNet USA at 1-888-VENDNET. The course fee is $195.00 per person and includes educational materials and lunch. Other travel and accommodation expenses are not covered. Group accommodations have been arranged at Wildwood Lodge and daily transportation to class will be provided. To make lodging accommodations, contact Wildwood Lodge at 844-538-6564 and mention Wittern Group Services to receive the special group pricing. You may choose to make your own accommodations at a different hotel, but you will need to provide your own transportation to class each day.

Register for class at least three weeks ahead of time and receive a free bill validator or coin mech repair.

Whether you are new to vending or a veteran vending machine owner, our service school will enable you to decrease operating and maintenance costs, thus increasing your vending machine profits. Download a registration form and get registered today.

Avoiding Scams: Choosing the Right Vending Machine Manufacturer

Avoid Vending Machine Scam

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In recent vending machine news, reporter Dave Lieber described his experience with vending machine manufacturer and re-seller, Planet Antares. In 2010, Mr. Lieber attended a conference advertised as a “Free Franchise & Home Business Conference” in Texas. Lieber describes the hour-long Planet Antares sales pitch as “cunning.” When they unveiled the Office Deli vending machine, Lieber snapped a picture of the machine and, as a result, was immediately ejected from the conference and the hotel where he was staying. Six years after the conference, many of the cheaply made Office Deli vending machines are still in the original packaging, unused and unable to be sold by their disappointed owners.

How to Avoid Vending Machine Scams

Unfortunately, scams have long existed. From pyramid and Ponzi schemes to online phishing and identity theft, crooks are diligent in reinventing themselves so as to evade detection and punishment. No matter their guise, with some diligent work on your part, you can avoid the scammers and choose the right vending machine manufacturer. We have a few tips on how to see through a con and avoid a scam:

  • Work with a company with an established history. While some businesses can operate wholly online, a vending machine company is not one of them. Even a newer vending machine services company will have a physical location and home base. A company that has been around for years, or even decades, will have an established history of customer service.
  • Research the potential company — deeply. While a cursory Google search is a good place to start your research, it should not be the only tool you use. Look for actual news articles on your target company as well as tried and true consumer protection sites such as the Better Business Bureau to get a more accurate picture of the business.
  • Avoid companies who behave as if they have something to hide from you. A legitimate company is knowledgeable about and proud of their history. When a company seems like it is trying to hide something, it probably is.
  • Avoid overly aggressive salespeople. While successful salespeople are generally known for their customer oriented extroverted nature, those who are truly aggressive and badgering may be peddling an inferior product.
  • Visit or call on actual clients of the company. As always, when possible, the best reference is that of a current or former customer.

Working with VendNet USA

VendNet USA is a part of the larger company Wittern Group, which has been in business for over 80 years. We have an established history of customer service and excellence. We provide vending machine services and parts that will keep your machines operating at maximum efficiency. With a fully stocked parts department, we can provide fast, reliable shipping anywhere in the world. Our number one goal is to provide the best possible customer service to all of our customers whether they own one machine or one hundred vending machines. Contact us today to see how we can help you with your vending business.