Setting Up Snacks and Drinks Combination Vendor – Model 3589 (With Checklists)

Setting Up Snacks and Drinks Combination Vendor -  Model 3589 (With Checklists)

Following best practices in setting up your vending machine helps reduce service costs, eliminate downtime, extend your vending machine’s life, and maximize your revenue. There are many points to be considered to ensure a hassle-free setup of your brand new machine.

Vendnet has a library of video content about our equipment across all models and variants. With just a few clicks, customers can find out how to set up their machine, how to load products, and, maybe most importantly, how to set prices. 

In this post, we take the Futura Combo Model 3589 as an example. This bestseller is a high-capacity snack, candy, and drink combo vending machine. And is the most versatile combination vendor on the market. The Model 3589  combination vending machine vends 

  • Nine (9) drink/beverage selections for cans and bottles 
  • Twenty (20) snack, candy, and food selections for pastries, chips, and healthy vending food products.

Receiving and Inspecting the 3589 Snack and Drink Machine

We run a thorough inspection of your combo machine before shipping. However, it is highly recommended that you check for any visible damages before accepting the delivery from the freight operator. Like this, quite a few things need your attention during the receiving and setup time. Watch the video below to ensure you are prepared for your delivery.

 Model 3589 Receiving and Setup

Loading Products To Model 3589 Snack and Drinks Machine

Loading Products into model 3589 is made simpler by writing down all the selected numbers and the corresponding products and their prices on a piece of paper. This piece of paper will become handy when programming the pricing for your products. 

Video Loading Products into model 3589

Filling the Coin Changer for Model 3589 Snack and Drinks Machine

The machine’s door is to be left unlocked for the software setup. Check out our video with the stepwise instructions and the points that you need to keep in mind when filling the coin changer. Let us start you up with the first step – Before filling the coin changer, please keep one roll of each coin denomination – quarters, nickels, and dimes.  

Video → https://youtu.be/DQw3wW0SeKc?t=295 

Price Setting For Individual Products –  Model 3589 Snack And Drinks Machine

You could set each product’s prices that correspond to the selection number. Utilize the sheet with the product and price information against the selection numbers from the earlier video on loading products.

Now, there are three options to set prices. One is setting them for individual products, the second is setting prices by row, and the third is setting the entire machine to one price. Please select your merchandise accordingly and conversely please choose the price-setting that matches your merchandise. Our videos cover all these options, but still, we would like to start you off with the steps that are repeated in all three before you check the videos out.

  1. Press the service mode button
  2. Press <5> in the door  keypad, which activates the pricing setup
  3. Press 
    1. <1> for activating price-setting for individual selections
    2. <2> for activating price-setting by row
    3. <3> for activating price-setting for entire machine
  4. This shows the current pricing for the selection number
  5. You could reset the prices against the selection number
  6. Press the pound key <#> to confirm
  7. Press the star key <*> three times to exit

Check out this video for setting prices for individual selections in the Model 3889 Snacks and Drinks machine → https://youtu.be/DQw3wW0SeKc?t=360

This section of the video specifically deals with setting products by row Setting the price for products by row

This section helps you set all selections in your Model 3589 combination vendor to one price Setting the entire machine to one price

Pulling The Cash And Coins Out Of The Model 3589 Combo Vending Machine

The bill acceptor cassette and coinbox are securely located on the door of the machine. Please refer to

this video for clear step-by-step instructions on retrieving cash and coins from your Model 3589 combo vendor Pulling the cash out of the machine

Checklists And Pointers For Setting Up Model 3589 Snack And Drink Combo Machine

This video covers the entire setup of your Model 3589 combo snacks and drinks vendor, from receiving till collecting cash from the vends

Model 3589 Setting Prices – YouTube

The service manual is also available here for further reference.

We have also put together a quick checklist that you might find useful when setting up your Model 3589 combo vendor and start making profits.

  • Pre-Delivery Checklist
  • Please ensure the availability of,
  • A dedicated power outlet for the machine
  • Rolls of nickels, quarters, dimes (Dollar coins are optional)
  • Vend products that correspond to each selection number
  • More stocks of fast-moving items
  • On-Delivery Checklist
  • Please check the machine for any visible damages
  • Keep the serial tag in the wrapping for future reference 
  • Post Delivery Checklist
  • It is important to give refrigeration room to breathe. Please position the machine at least 4 inches of space from the wall for proper ventilation. 
  • Serial Tag Number in the back upper hand left corner you need to keep for reference.
  • Write down products and prices against the corresponding selection number.
  • Loading Products
  • Ensure the trays are stacked into vend position properly by making sure of two bump stops
  • Do not miss loading any free space between the coils to avoid empty vends
  • The central row in the refrigerated section is only for 12 oz cans
  • Ensure the door remains open after loading for the software setup
  • Pricing
  • Load a bill and run a test at least once after setting prices.

Contact Us:

For questions regarding the setup of Futura Combo Model 3589 or any other model, please get in touch with a Vendnet associate by calling 1800-833-4411.

General Maintenance on Your Vending Equipment

General Maintenance on Your Vending Equipment

A vending machine is a substantial purchase and needs to be cared for to prevent major repairs or damages. Neglecting your machine will cause some of its parts to malfunction over time, leading to loss of sales and profits. Timely servicing and maintenance not only keep your machine from breaking down, but also extends its life.  At Vendnet, our experienced technicians have some handy tips to help you in this regard.

Refrigeration Deck

The refrigeration equipment is a critical component of your vending machine. When they are not performing their best, they can affect both the consumer and the machine owner. Consumers buying beverages do not want a tepid bottle, they want their drink served cold. Inefficient refrigeration equipment may consume more energy or may eventually fail. This will cost owners more to own and operate such machines, so timely maintenance of the refrigeration deck is in everybody’s interest.

Maintaining the refrigeration unit regularly is not as difficult as it sounds. With a brush, clean the air intake grill from the outside once a week to remove any dirt or dust that may be sticking on. You can watch how to do this HERE.

The air intake coils or condenser need to be cleaned once every two to four months. It is usually located at the bottom of the machine, and can be accessed from the front or back, depending on the model. You will see a metal plate with holes or slits for air intake. You first need to take this part off, either by lifting or by unscrewing. Remove accumulated lint with a medium to hard bristled brush. For a thorough cleaning of the finer particles of dust and dirt, use compressed air. Once you finish cleaning, place the kick-plate back to where it was.

Air Filter

Air filters are often underrated in their significance. If they are not cleaned regularly, they can clog up the airflow, resulting in poor efficiency. This can result in the overheating of your equipment. When the suction is strong enough to bypass the clogged-up air filter, it dirties the heat exchange coil making it less efficient. Periodic clean up of the air filter can help you avoid frequent repairs and downtime.

The air filter is in the lower right-hand corner of your machine. Open the door and gently pull out the filter. Hold it under running water to wash off the collected dust or grime. Hold it in the sink to let the water run off the filter, and then shake it vigorously to remove residual water. Once this is done, put the filter back in its place. This quick video explains how you can do it.

Bill Validator and Coin Unit

You need to clean the bill validator and coin unit every one or two months, depending on the frequency of use. First, shut off the power to the vending machine. Second, take out the cash tray, which is normally situated at the back. Use a dry cloth to wipe it thoroughly and clean it. After that, take out the sensor tray – it may be above or below the cash box. This can be released by pressing two buttons on either side of the tray. This may need to be wiped as well, and if it’s too dirty, moisten the cloth in soapy water and wipe. Make sure that the tray is completely dry before you put it back in the machine. To ensure optimal operation, fill the coin unit tubes up to 2/3 capacity. You can clean this every time you clean the cash tray.

The payment systems are the most important parts for the vending machine owner or operator. It is what a cash register is to a convenience store. When these parts are damaged, they may not be able to collect payments or dispense change properly. Regularly check these parts for breakage or cracks, so that you can get them replaced on time and avoid disruption of Different machines may have different designs for bill validators, but this video shows a common process you should follow to detach for inspection.

Replacing the Barrel Lock

To replace the barrel lock, unlock the door and pop out the handle – you may need a small screwdriver to do this. Turn the handle a couple of times to the left and insert the key. Twist it to the right, and with a screwdriver, press down on the lock on the inside of the handle, and pull it out completely. To install the new lock, open the machine, place the T handle in the correct position, and insert the key with the lock all the way in. Listen for the click; now you know it is in place. Test the handle to check if it’s working before closing the machine door by unlocking it.

Drink/Snack Vending Mechanism

Whenever you load new products, it’s a good idea to check that the machine is vending the items properly – so we recommend checking it once every 60-90 days. Enter the service mode by pressing the button on the front and do a test to check if it is vending properly. Normally, the problems happen with drinks because of the weight of the bottles or cans. It  would be wise to test with a couple of bottles and cans to make sure everything is working as it should. If it gets stuck, check the binding in the delivery mechanism. This will tell you whether the gears in the motor are faulty, if the product is loaded properly, or if the sold-out sensors are malfunctioning.

Watch this video on product loading best practices for more information.

Routine maintenance checks help you to extend the life of your It can help you identify issues before they happen and avoid spending money on service or repairs, which can prevent revenue loss from a machine outage. Most important of all is the reliability of the service you provide to the consumers. When your customers know they can depend on your machine to function properly, they will come back to you for repeat purchases. The effort invested in regular maintenance might be small, but the returns are significant.

In addition to this, it is best to always follow the manufacturer’s guidelines on proper installation, use, and servicing – and if your machine is not functioning properly or has a breakdown, you can always call our expert technicians at 1-800-833-4411 to assist you.

Improving your machine’s payment system

Thanks to advances in technology, education, the global pandemic, and greater awareness about the spread of contagions, cashless payments are increasing in popularity across the world. Today, most companies prefer to pay their employees through direct bank transfers – though some still pay by check. This also makes it more convenient for consumers to use their cards or e-wallet/mobile wallet to make purchases. It is also safer because even if they lose the card, they can block the card to prevent usage, unlike losing cash or coins. This means that for any business to do well, you need to offer multiple payment options. This applies to vending machines as well. Here are some interesting statistics:

  • In 2020, contactless or mobile payment transactions in the US, crossed 180 billion dollars, and this is expected to more than double in 2023, to cross 370 billion dollars.
  • 44% of online shoppers used credit cards, followed by 32% people who used debit cards – meaning that card payment is still very popular
  • Sales from digital payments (cards, contactless cards, and mobile) in vending machines gradually increased during 2019, and finally surpassed cash purchases in April 2020.
  • A study conducted by Michigan State University said that vending operators who averaged $2000 a year in sales, experienced a jump of 110% after adding cashless technology, in the first 18 months. Interestingly, it also increased the cash sales in those machines.

Of course, this does not mean that cash transactions don’t take place at all, as not everyone has changed.  A lot of people still use cash – though it is more popular among the older generation and in smaller towns.

Today if you want to increase the sales in your vending machine, it is essential that you provide multiple payment options to your customers. At Vendnet, we are the one-stop shop for all of your vending parts, support, and service needs. We offer an integrated system for vending machines that combine both cash and cashless payments.  Vendnet provides the latest and most sophisticated card readers and near field communication (NFC) technologies that can accept a wide range of debit and credit cards, contactless cards, as well as mobile wallet payments, in addition to coins and cash.

Contactless cards and mobile payments are even safer than the magnetic strip cards, as it means you don’t have to touch the surface of the machine.

At Vendnet, we use the Conlux coin changing and dispensing system which has greater coin capacity so that you don’t face coin shortage and can sell more product. With auto programming, you don’t require a service technician; all you need to do is change the cassettes according to the price you set. It also makes multiple payouts if required, ensuring that the transaction goes through.

The Conlux bill validator accepts bills from $1 to $20, with 4-way acceptance. It is simple to program – you just need to enter the bill denominations you want to accept by pressing the blue button on the back.

Vendnet also offers you $50 off on a new Conlux Bill Acceptor or Coin Acceptor, if you ship us your old one. If you are ready for an upgrade, send in your old acceptor and receive a new one at a discounted rate.

When you offer multiple payment options to customers, you increase the chances of selling. With card and mobile wallet acceptance, you can even sell more premium products.

Don’t delay in taking steps to improve your machine’s payment systems. Act now – Contact us on our website or call us at 1.800.833.4411 and our representative will be happy to help you.

Are You Prepared for Winter?

The weather has finally begun to cool off, which means customer cravings are going to start switching from an ice-cold beverage to a piping hot cup of coffee or hot chocolate. Is your hot beverage vending machine prepared to serve your customers?

While you should be performing regular maintenance routines on all of your vending equipment to increase the life of your equipment, you may find that hot beverage machines require a different type of upkeep than your snack vending machines. 

One example of hot beverage maintenance that should be performed, whether you are just receiving your machine or you are replacing a current part, is installing a cup chute fixed mount. Your cup chute fixed mount is an essential aspect of your hot beverage machine. When a customer makes a selection on the machine, a cup is brought down via the chute. Then, it is filled with the selected product. Without a properly working cup chute fixed mount, the cup will not drop down and the customer will not receive their product.

Watch the video below to walk through the process and call Vendnet today at 1-800-833-4411 for other hot beverage details.

https://www.youtube.com/watch?v=Ew7liGi8VBs

The Bill Validator Your Business Needs

When it comes to your vending business, Vendnet is your one-stop source for technical support, service and vending parts. Our parts department is dedicated to providing quick, reliable shipments of parts globally. One of these parts is Conlux. Conlux delivers high performance for the value-conscious operator.

The Conlux Bill Validator is the reliable operator you need for your vending machine. It accepts $1-$20 bills with 4-way bill acceptance. Additionally, operators love the simple programming capabilities of Conlux. Simply press the blue button on the back of the validator and feed the bill denominations of your choice. 

Find out more about how to program your new Conlux Bill Validator by watching the video below.

https://www.youtube.com/watch?v=JbeJkcVSnQM

For more information regarding vending parts and technical support, contact Vendnet at 1-800-833-4411.

Greenlite: Making Business Easier for Operators and Customers

In today’s economic climate, customers crave accessibility and ease, especially when purchasing products. In order to be more profitable, vending operators must strongly consider adding a cashless device, such as Greenlite Cashless, to their vending equipment. 

Greenlite is a card and mobile payment acceptance solution that features cost-saving telemetry and data management tools. It allows customers to purchase products with credit/debit cards and mobile payments. Its features do not stop there. Greenlite allows vending operators to remotely monitor and retrieve reports of sales, cash and cashless and machine information, along with a slew of management tools. 

Greenlite cashless is a helpful solution that can take any vending business to the next level. To find out more about Greenlite cashless and how it is beneficial to customers, watch the video below.

https://www.youtube.com/watch?v=tKUSkthr8tI

For more information about Greenlite cashless, call Vendnet at 888-836-3638.

Prepare Your Customers for Summer

With the hot summer months around the corner, your customers will be craving frozen sweet treats including ice cream and popsicles. This also means that more customers will be looking to possibly install new frozen vending machines or work on fixing their current machines. 

One of the major tasks that customers may need to do to their frozen vending machines is replacing the refrigeration unit on models 3532, 3576 and 3589. Walkthrough how customers can replace refrigeration units on their own by watching the video below.

https://www.youtube.com/watch?v=Yh0tDZ4_1Ok

To find out more about Vendnet and our services, give us a call at 888-836-3638.

Vendnet: Supporting You Every Step of the Way

Vendnet provides its customers more than just access to technical support. In fact, we proudly assist customers throughout their journey as vending machine owners. From paying your account online to downloading the right manual for your machine, Vendnet is here to support you every step of the way.

Download Manuals

Vendnet allows you to download parts and service manuals right to your tablet or computer. This allows you to quickly search for the information you need, when and where you need it. Manuals are available for snack, soda, frozen food, refrigerated and coffee vending machines. Additionally, advanced programming manuals are available to download for complex repair needs.

Warranty Registration

No matter what vending machine you purchase, your full-line vending equipment manufacturer is committed to providing you with top-quality merchandise to last you for years to come. Vendnet is committed to serving you and your equipment’s needs. If you think you believe your vending machine purchase qualifies for a warranty, we invite you to register today with our confidential application.

Make a Payment

Making a payment has never been easier, thanks to our safe and secure financing website. Financing is available on more than just vending equipment. In fact, customers have the ability to finance parts, cashless devices and route acquisitions, too! Once approved, make payments by credit card, check or even through automatic payments

For more information on how Vendnet can help your vending machine excel, give us a call at 888-836-3638.

Your Guide to the iVend Replacement

The iVend Guaranteed Delivery System is a standard on many vending machines from The Wittern Group. It ensures all products will be dispensed from the vending machines, or customers will receive their money back to try for a different product.

From time-to-time, the iVend Guaranteed Delivery System will need to be replaced. Take a look at the videos below to find out how to replace this feature on a combo vending machine.

https://www.youtube.com/watch?v=3VZN-l2zx6k

https://www.youtube.com/watch?v=SXYk9BlsFAM

For additional information about iVend or any other questions regarding your vending machine, give Vendnet a call at 888-836-3638.

Group of coworkers gathered around the computer

Flex Control Board: Ease of Use for the Vending Operator

FLEX-controlled vending machines allow for easy use for not only the customer but the operator as well. Using the touch screen interface, the operator can easily maneuver the machine by setting prices, connecting to the internet and searching for the IP address.

The FLEX control board may seem intimidating but with the help of Vendnet, operators can learn the ins and outs of vending equipment. Follow along with the video below to learn how to check the internet connection on your vending machine.

https://www.youtube.com/watch?v=4xghwRs521M

In order to be connected to the internet, you must use your IP address. This can only be found when you are in “Service Mode.” Watch the video below as we walk you through how to find your machine’s IP address.

https://www.youtube.com/watch?v=vswc50Nc52o

Vendnet is here to support you in your vending machine support needs. For additional information regarding support and vending equipment, give us a call at 888-836-3638.