Are You Prepared for Winter?

The weather has finally begun to cool off, which means customer cravings are going to start switching from an ice-cold beverage to a piping hot cup of coffee or hot chocolate. Is your hot beverage vending machine prepared to serve your customers?

While you should be performing regular maintenance routines on all of your vending equipment to increase the life of your equipment, you may find that hot beverage machines require a different type of upkeep than your snack vending machines. 

One example of hot beverage maintenance that should be performed, whether you are just receiving your machine or you are replacing a current part, is installing a cup chute fixed mount. Your cup chute fixed mount is an essential aspect of your hot beverage machine. When a customer makes a selection on the machine, a cup is brought down via the chute. Then, it is filled with the selected product. Without a properly working cup chute fixed mount, the cup will not drop down and the customer will not receive their product.

Watch the video below to walk through the process and call Vendnet today at 1-800-833-4411 for other hot beverage details.

https://www.youtube.com/watch?v=Ew7liGi8VBs

The Bill Validator Your Business Needs

When it comes to your vending business, Vendnet is your one-stop source for technical support, service and vending parts. Our parts department is dedicated to providing quick, reliable shipments of parts globally. One of these parts is Conlux. Conlux delivers high performance for the value-conscious operator.

The Conlux Bill Validator is the reliable operator you need for your vending machine. It accepts $1-$20 bills with 4-way bill acceptance. Additionally, operators love the simple programming capabilities of Conlux. Simply press the blue button on the back of the validator and feed the bill denominations of your choice. 

Find out more about how to program your new Conlux Bill Validator by watching the video below.

https://www.youtube.com/watch?v=JbeJkcVSnQM

For more information regarding vending parts and technical support, contact Vendnet at 1-800-833-4411.

Greenlite: Making Business Easier for Operators and Customers

In today’s economic climate, customers crave accessibility and ease, especially when purchasing products. In order to be more profitable, vending operators must strongly consider adding a cashless device, such as Greenlite Cashless, to their vending equipment. 

Greenlite is a card and mobile payment acceptance solution that features cost-saving telemetry and data management tools. It allows customers to purchase products with credit/debit cards and mobile payments. Its features do not stop there. Greenlite allows vending operators to remotely monitor and retrieve reports of sales, cash and cashless and machine information, along with a slew of management tools. 

Greenlite cashless is a helpful solution that can take any vending business to the next level. To find out more about Greenlite cashless and how it is beneficial to customers, watch the video below.

https://www.youtube.com/watch?v=tKUSkthr8tI

For more information about Greenlite cashless, call Vendnet at 888-836-3638.

Prepare Your Customers for Summer

With the hot summer months around the corner, your customers will be craving frozen sweet treats including ice cream and popsicles. This also means that more customers will be looking to possibly install new frozen vending machines or work on fixing their current machines. 

One of the major tasks that customers may need to do to their frozen vending machines is replacing the refrigeration unit on models 3532, 3576 and 3589. Walkthrough how customers can replace refrigeration units on their own by watching the video below.

https://www.youtube.com/watch?v=Yh0tDZ4_1Ok

To find out more about Vendnet and our services, give us a call at 888-836-3638.

Vendnet: Supporting You Every Step of the Way

Vendnet provides its customers more than just access to technical support. In fact, we proudly assist customers throughout their journey as vending machine owners. From paying your account online to downloading the right manual for your machine, Vendnet is here to support you every step of the way.

Download Manuals

Vendnet allows you to download parts and service manuals right to your tablet or computer. This allows you to quickly search for the information you need, when and where you need it. Manuals are available for snack, soda, frozen food, refrigerated and coffee vending machines. Additionally, advanced programming manuals are available to download for complex repair needs.

Warranty Registration

No matter what vending machine you purchase, your full-line vending equipment manufacturer is committed to providing you with top-quality merchandise to last you for years to come. Vendnet is committed to serving you and your equipment’s needs. If you think you believe your vending machine purchase qualifies for a warranty, we invite you to register today with our confidential application.

Make a Payment

Making a payment has never been easier, thanks to our safe and secure financing website. Financing is available on more than just vending equipment. In fact, customers have the ability to finance parts, cashless devices and route acquisitions, too! Once approved, make payments by credit card, check or even through automatic payments

For more information on how Vendnet can help your vending machine excel, give us a call at 888-836-3638.

Your Guide to the iVend Replacement

The iVend Guaranteed Delivery System is a standard on many vending machines from The Wittern Group. It ensures all products will be dispensed from the vending machines, or customers will receive their money back to try for a different product.

From time-to-time, the iVend Guaranteed Delivery System will need to be replaced. Take a look at the videos below to find out how to replace this feature on a combo vending machine.

https://www.youtube.com/watch?v=3VZN-l2zx6k

https://www.youtube.com/watch?v=SXYk9BlsFAM

For additional information about iVend or any other questions regarding your vending machine, give Vendnet a call at 888-836-3638.

Group of coworkers gathered around the computer

Flex Control Board: Ease of Use for the Vending Operator

FLEX-controlled vending machines allow for easy use for not only the customer but the operator as well. Using the touch screen interface, the operator can easily maneuver the machine by setting prices, connecting to the internet and searching for the IP address.

The FLEX control board may seem intimidating but with the help of Vendnet, operators can learn the ins and outs of vending equipment. Follow along with the video below to learn how to check the internet connection on your vending machine.

https://www.youtube.com/watch?v=4xghwRs521M

In order to be connected to the internet, you must use your IP address. This can only be found when you are in “Service Mode.” Watch the video below as we walk you through how to find your machine’s IP address.

https://www.youtube.com/watch?v=vswc50Nc52o

Vendnet is here to support you in your vending machine support needs. For additional information regarding support and vending equipment, give us a call at 888-836-3638.

Group of coworkers gathered around the computer

What Can Vendnet Do for You in 2021?

Vendnet is proud to provide customers with easy access to the support they need when it comes to their vending business. This includes toll-free technical support and technical support videos, as well as an online catalog of vending machine parts. 

Toll-Free Technical Support

No matter where you are located, you can access online technical support from Vendnet. Vendnet technicians are available for you, Monday through Friday to assist with any needs you have with your vending machine. Additionally, if your issues cannot be handled over the phone, but instead on-site, Vendnet will find a service technician to provide support for your vending machine. Simply call Vendnet at 1-800-833-4411 to get started.

Video Library

Did you know that Vendnet has a full video library available directly at your fingertips? This library features instructional videos to help you solve just about any issue and answer many of your vending questions. From setting up your machine to setting up prices to questions about Greenlite cashless, Vendnet has created an in-depth video library for you. Access these videos anytime, anywhere.

Parts Catalog

There is no need to scour the web searching for the right vending part for your machine. Instead, access Vendnet’s extensive Parts Catalog. We have everything you need from filters to coffee products and so much more. Many of these parts can even be placed by you, with the assistance of our online video library.

Vendnet wants to ensure that our customers are successful. For any questions regarding vending machines or technical support, give us a call at 1-800-833-4411.

Go Cashless with Greenlite

COVID-19 has taken a toll on industries across the world and the vending industry is no exception. To combat these headwinds, some vending companies are turning to technology to bolster sales and increase efficiencies in their operations. One way to achieve this is to add cashless payment capabilities to your machines, such as Greenlite Cashless.

Greenlite Cashless gives consumers more flexibility to pay with their preferred payment method by allowing cashless payment options, in addition to cash and coin.

Aside from cashless payment capabilities, Greenlite also allows operators to manage their vending equipment anytime, anywhere, thanks to Greenlite’s Data and Reporting features.

To help you transition to Greenlite, we have put together a number of support videos, including how to install Greenlite to your machine.

For additional information on Greenlite Cashless, call Vendnet at 888-836-3638.

Give Your Employees the Hot Beverage They Deserve

With the cold months upon, your coffee vending machines are going to begin getting more use from your employees. In order to ensure that it is performing to its fullest potential, including properly dispensing cups, we have put together a video to keep your employees warm during these cold months.

Installing a cup chute fixed mount currently on your vending machine is crucial for your employees or customers to get the piping hot cup of coffee they deserve. Watch the video below to learn how to correctly install a cup chute fixed mount.

Did you know that you can purchase coffee products for your machine directly from the Vendnet website? Check out our full inventory here.

For other questions regarding your hot beverage vending machine or any other vending machines, give us a call at 800-833-4411.