Motor Replacement Tutorial

The motor in your machine powers the coils to turn so that a product is vended from the tray. You may need to change out a motor in order to better service the coils that vend out your products. This tutorial from our video library walks through powering off your machine, removing a tray, replacing a motor and making sure the wires are hooked up correctly.

Vendnet is your one stop source for parts, service, and vending products, with 24 hour – 7 days a week online support for vending machine manuals or parts ordering. For all your vending needs, we are here to help. We are backed by 80 years of experience in the vending industry. Call us today at 1-800-833-4411

Refrigeration Maintenance

Cold for the Holidays?

According to one of Vendnet’s senior technicians an important and commonly overlooked maintenance step for your vending machine is cleaning the machine’s refrigeration unit. Proper service to your machine will help keep it running like new year-after-year.

Here are some simple steps to make sure your machine’s refrigeration unit is running at optimal performance in order to keep your products fresh:

  • Replace the air intake filter
  • Brush off the screen intake underneath the machine
  • Wipe off the condenser fan in the back of the machine
  • Make sure the back fan is not right up against the wall.  It is recommended that there is at least four inches clearance between the wall and the back of the machine for proper air flow.

For more information on servicing your refrigeration unit including how to completely replace your refrigeration unit within your machine, check out this short video.

We also recommend cleaning off other dust or dirt your machine may have on the panel or glass window. Machine presentation can help products appeal to the consumer.

Please contact Vendnet today with any service or parts questions  at 1-800-833-4411 or email service@vendnetusa.com. We hope your machine stays cool and you have a Happy Holidays!

Model 3589 Receiving & Setup

The Model 3589 Combo Vending Machine is the most versatile and high capacity snack, candy, and drink combo vending machine on the market. The Model 3589  combination vending machine vends nine (9) drink/beverage selections for cans and bottles and 20 snack, candy, and food selections for pastries, chips, candy, and healthy vending food products.

The Model 3589 machine is easy to set up and the video below  includes a walk through of the necessary steps to get your machine up and running. The video includes how to receive the machine from the carrier, open the machine, load products, fil the coin changer and set prices.

 

Your Vending Machine Just Broke. Now What?

Investing in a vending machine for your business was the smartest decision you’ve ever made, profit-wise. Your machine is performing great, revenues are up, your customers/employees are happy, and the machine looks really great in your lobby. Everything is running smoothly until one day, your machine just – stops.

Whether you’re still new to vending machine ownership or have been doing this for 20+ years, there are several ways to ensure your machine is up and running in no time. VendNet USA provides several simple solutions to fixing your machine as simply, safely, and cost-effectively as possible.

#1. Browse a Manual.

VendNet USA hosts an online library of manuals for several different machine models. Following the manuals step-by-step instructions is simple enough, but in many cases, a part of your machine must be replaced, which leads us to…

#2: Shop new Vending Machine parts.

Scan the VendNet USA Parts Price Catalog to find the parts you’re looking for. If the manual specified which part may need to be replaced, simply call/email/submit a form on our website and request the part. If you’re unsure of which part needs replacement, or if any parts need to be replaced at all, it’s time to reach out to…

#3: VendNet USA Technical Support.

Vendnet technicians are on call 8:00 a.m. – 5:00 p.m. (CT) Monday through Friday to assist you with any issues you may encounter with your vending machine. Please have your serial and model numbers available when calling. To better assist you, we request that you call from in front of the machine.

Servicing your vending machine on your own doesn’t have to be a daunting task. Any of the solutions outlined above should help set you on your way to getting your machine in top performance mode. VendNet USA is proud to provide these solutions to help business owner like you maximize their profits and minimize maintenance costs. Reach out to our team to learn more!

 

Announcing the USAT + Cantaloupe Merger!

VendNet USA is proud to partner with Cantaloupe Systems to provide our customers with the Greenlite Cashless system, a provider of cloud-based and mobile solutions for vending and OCS management.  Just recently, Cantaloupe Systems announced securing a strong partnership of their own through a merger with USA Technologies (USAT).  USAT offers cashless acceptance technologies and a suite of services designed specifically for the convenience services market.  Learn more about this exciting development below.

Two great companies, better together.

Have you heard the news?

USAT and Cantaloupe Systems have merged into one great company. As both organizations already share many customers and partners, as well as an unwavering commitment to providing top quality products and services and a determination to staying ahead of the technology curve.

Together, USAT’s best-in-class cashless and consumer engagement service combined with Cantaloupe’s unparalleled cloud and mobile solutions for business management and efficiency, equal an unrivaled, holistic enterprise system, and the best overall service and value for our customers and partners. And with our powerful combined platform, there is so much more to come!

So what does this mean for Greenlite Cashless users?

All great things for you and your business!

You can expect that services and products will only get better over time. As the two companies become one, Greenlite customers can look forward to getting access to features including loyalty programs, touchscreens, campus card solutions and more.

We here at VendNet USA are excited to see what’s to come!

Read the press release here.

The Greenlite Cashless Solution

In this tech-first society, it’s critical to accommodate the growing need for cashless operating systems for your customers. Credit card purchases have almost fully eclipsed cash purchases, and it’s crucial for you to update purchasing options across all areas of your business to keep up with customer demand and the competitive business climate. This rings particularly true for vending machines.

Vending machines have long been associated with fishing through your pockets for spare change – that ends today! VendNet USA is pleased to offer the Greenlite cashless solution to bring your business up-to-date in the credit-first world. Other than the obvious benefit of allowing customers to make vending machine purchases with their cards instead of cash, there are several other benefits of placing the Greenlite apparatus on your compatible machines:

  • The machine is completely secure: no chance of hard cash theft
  • 24/7 management capability: from any location.
  • Machine sales tracking: what items are doing well and should be restocked? What items should you no longer order?
  • Integrated cash and cashless reporting: get up-to-date reports of cash AND cashless inflow
  • Alerts for machine health and status: Is your machine experiencing difficulties? You’ll know right away.
  • Daily bank deposits: receive your daily cash into your account immediately!

…and more.

Interested in the Greenlite Cashless system? We’d be pleased to walk you through additional benefits, pricing, installation and more! Get in touch with our team today.

Winter is on its way…are you ready? [2017 UPDATE]

 

Your hot beverage vending machine is about to get a lot more popular! As the cold weather sets in, your machine will be put to work with increasing intensity. The more a machine is used, the greater the stress on the individual hardware components. Unfortunately, if not properly taken care of, this can cause your machine to work unreliably, or in a worst case scenario, break down completely. Nobody wins: you lose profits and your customers are unhappy.

If you’ve never been involved in your machine’s maintenance before, it can seem overwhelming. A variety of decisions need to be made: Who do I call? Are they trustworthy? Are they qualified to treat my machine? Here at VendNet USA we sympathize with your concerns, and are pleased to offer a variety of services to help keep your hot drink vending machine running and profitable all season long, such as:

  • Parts list for nearly all vending machines on the market
  • A fully stocked parts department to facilitate shipping parts right away
  • Help finding a certified repairman in your area
  • Technical assistance to consult on ordering parts

Other services from VendNet USA:

  • Assistance for owners fixing their own machines
  • Manuals for all kinds of vending machines, not only hot drink machines
  • A toll free number to answer questions and put you in touch with the right people to get your vending machines fixed and working properly
  • VendNet USA also offers one-stop shopping for premium coffee, hot chocolate, cappuccino, tea, and hot beverage supplies, all at great prices.

Remember, constant wear and tear without proper upkeep is the reason most machines break down: preventative maintenance can spell the difference between an unusable machine and a successful season.  VendNet USA can help you find a qualified and reliable repairman to do the work for you. VendNet USA is available 24/7 to help you with our unbeatable online support and services.

 

Can I Get a Refill? Everything You Need To Know About Coffee Vending Machines

Nothing says “Good Morning!” like a delicious, freshly brewed coffee. Other than the obvious caffeine jolt it provides, a piping-hot, strong coffee warms you from the inside. Coffee’s popularity has turned it into a necessity for a majority of the population world-wide.

Perhaps that’s why espresso vending machines are so profitable. Owning a coffee vending machine and can help you capitalize on the vending industry while providing a service your customers and employees will thank you for time and time again. Here are some FAQs we’re often asked when savvy business owners begin their research into coffee vending machines.

Why should I invest in an espresso vending machine?

An average specialty coffee drink at a gourmet coffee shop costs about $2.50, and consumers are willing to pay the price! The same is true in vending; consumers are willing to pay a premium for a quality cup of coffee, cappuccino and more.

Where do I start?

Begin by looking into the make and model of the coffee vending machine you’d like to purchase. Once you’ve settled on your machine of choice, you can begin ordering supplies, testing out the popularity of different items, and learning more about servicing your coffee machine on your own.

What should I order to stock my machine?

Here at VendNet USA, we offer the king of coffee vending suppliers: Aristocrat Premium Fresh Brew Coffee. Check out this chart for a general picture of how much product you should be stocking your machine with. This obviously varies based on make/model, cup size, and your budget, so make sure to speak to a representative before placing your first order.

How do I service my machine?

If your vending machine is in need of fixing, we can supply you with comprehensive vending machine repair and diagnosis services as well as vending machine parts and products. It’s important to keep your coffee vending machine working to continue making a profit.

Ready to make this “bold” move? Get in touch with a representative of VendNet USA right here and start brewing up the profits! Want to learn more? Visit this page for more coffee vending machine information.